IQVIA is seeking a Clinical Community Analyst to join iPOST Team. This team is responsible for the creation, management, and retirement of study-specific investigator portals that support engagement, communication, and collaboration with clinical study site personnel globally.
In this role, you will partner with study teams and portal vendors to implement site engagement strategies, manage portal content and communications, support portal operations, and ensure a positive experience for investigative sites throughout the lifecycle of a clinical trial.
This is an excellent opportunity for a clinical research professional who enjoys project management, stakeholder engagement, digital communications, and technology-driven solutions within clinical trials.
Key Responsibilities- Serve as the primary operational contact for study-specific Investigator Portals from study start-up through archive.
- Partner with study teams to develop and implement site engagement and communication strategies.
- Coordinate portal launches and ongoing activities with study teams and portal vendors.
- Manage and maintain portal content, including: News posts, Email communications, Enrollment dashboards, Visit guides and calculators
- Edit and publish communications related to study updates and activities.
- Provide business application and portal support to study teams.
- Facilitate kickoff meetings and ongoing portal review meetings with cross-functional study teams.
- Escalate portal-related issues when appropriate and coordinate resolution across impacted teams.
- Support user management activities and vendor interactions.
- Bachelor's degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related field.
- Experience in clinical research, including : Clinical Trial Coordination, and/or Clinical Trial Monitoring
- Experience supporting studies utilizing Investigator Portals or site engagement platforms.
- Strong organizational and project management skills.
- Excellent written and verbal communication skills.
- Advanced Microsoft Office skills, including data analysis and reporting capabilities.
- Ability to work effectively in global, cross-functional, and multicultural teams.
- Experience creating study newsletters, email campaigns, and site-facing communications.
- Experience with portal administration, community management, or other digital engagement platforms.
- Knowledge of clinical trial processes and study lifecycle activities.
- Experience working directly with vendors and technology platforms supporting clinical research.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Bachelor's degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or a related field
- Experience in clinical research, including clinical trial coordination and/or clinical trial monitoring
- Experience supporting studies using investigator portals or site engagement platforms
- Strong organizational and project management skills
- Excellent written and verbal communication skills
- Advanced Microsoft Office skills, including data analysis and reporting capabilities
- Ability to work effectively in global, cross-functional, and multicultural teams
- Experience creating study newsletters, email campaigns, and site-facing communications
- Experience with portal administration, community management, or other digital engagement platforms
- Knowledge of clinical trial processes and study lifecycle activities
- Experience working directly with vendors and technology platforms supporting clinical research
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
