Clinical Administrative Support |Alaska Behavioral Health
Administrative Team
Who We Are
Our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services.
We believe all Alaskans, with all mental health and addiction needs should have access to the best possible care. We are committed to helping Alaskans recover.
About the Team
The Administrative Team works to ensure quality customer service in a professional and efficient manner to facilitate the care of internal and external AKBH consumers. Clinical Admin Support provides administrative and data-entry support to clinical teams and programs. This position involves specific attention to detail and organization, involving pulling reports from the Electronic Medical Record and completing administrative needs to support a diverse range of programs. Integrated with our clinical teams and providers, this position involves direct contact with clinical professionals and other team members across the organization.
What You’ll Do
- Provide clerical and administrative support to the Anchorage Clinical Services Director, other Clinical Managers, and the Lead Administrative Assistant.
- Ensure the successful day-to-day operation of the office.
- Assist in the grant process by gathering information, providing clerical support as needed, and maintaining records for mandatory reporting.
- Utilizes the Electronic Medical Record to complete and track administrative needs through the use of a range of tools, including: clinical reports, data review, data entry, and program management
- Communicates with various clinical and medical program managers to manage health records and clinical record needs
- Complete data entry requirements, which often occur at specific intervals (monthly, quarterly, yearly) as assigned.
- Fill-in for receptionists as needed to ensure quality customer service.
Good To Know
- Position is based in Anchorage, Alaska
- Position is office based. No remote work.
- Full-Time, Non-Exempt
- Pay Range is between $25.00 and $31.97 DOE. Eligible for annual incentive opportunities up to 10% of your annual salary
- Professional Growth is encouraged!
- AKBH offers generous benefits including two healthcare options for employees and their dependent children; 401k with immediate vesting and up to 5% match, 3% automatically contributed by AKBH; 5 weeks of PTO for the first year and 8 weeks of PTO after the first year.
What We Need from You
- You have at least four years of relevant experience or a combination of relevant degree coursework/experience, with preference towards experience in the medical or behavioral health industry
- Comfortable engaging with employees and building positive working relationships.
- Represent Alaska Behavioral Health at community events and outreach opportunities.
- You have the necessary skills to work with a population that can be severely mentally ill
- You’re a self-starter and don’t mind working on multiple tasks at one time, and you are able to meet deadlines and follow-up when necessary.
- Prefer prior experience working with data entry and electronic health records.
- Prefer prior experience working with Microsoft Office Suite, notably Excel.
- Ability to conceptualize and practice the administrative process of job duties; i.e., clinical records, caseload assignments, and clinical program management, etc.
- Possesses valid and unrestricted Alaska Driver’s License
Alaska Behavioral Health is an Equal Opportunity Employer.
Skills Required
- At least four years of relevant experience, or a combination of relevant degree coursework and experience
- Ability to engage with employees and build positive working relationships
- Ability to represent Alaska Behavioral Health at community events and outreach opportunities
- Ability to work with a population that can be severely mentally ill
- Ability to manage multiple tasks, meet deadlines, and follow up as needed
- Ability to conceptualize and perform administrative processes involving clinical records, caseload assignments, and clinical program management
- Valid and unrestricted Alaska driver's license
- Experience in the medical or behavioral health industry
- Experience with data entry and electronic health records
- Experience with Microsoft Office Suite, particularly Excel
What We Do
Alaska Behavioral Health is the largest community-based mental health provider in the state of Alaska. Our corporation was originally founded in 1974, and has evolved and grown to meet needs across Alaska, with clinics in Anchorage, Fairbanks, and Wasilla. Our mission is to strengthen Alaska communities and improve the lives of our clients by providing exceptional behavioral health care. We serve children and adults with a wide range of mental health concerns, from anxiety and depression to serious mental illness (SMI). Services include evaluation, psychiatric services/medication management, counseling, skill development, case management, and intensive supports for those who need them. Every day there are stories of children and adults getting better and overcoming the impact of mental illness on their lives.
