Clinic Training Coordinator - Clinical (Exempt)
Full-time, 40 hours per week
Mercy Clinic Quailbrook (Oklahoma City)
The Clinic Training Coordinator plays a critical role in the workforce development of the Mercy ministry as a teacher and educator. Responsible for the day-to-day orientation and initial training of clinic/outpatient clinical caregivers, supports Mercy's design of training and education modules, blending sound best practice research, adult learning techniques, creativity, and the mission, values, charisms, and vision of the Sisters of Mercy. Able to lead medical intervention training/education emergency initiatives in the case of disease outbreak, embrace strategic vision, balancing knowledge and understanding of Mercy-wide, Communities, and OTE-specific plans and goals. Take a professional role in the promotion of Mercy-wide, Communities and OTE-specific initiatives. Leads and develops assigned clinic caregivers within the assigned community through ongoing feedback, coaching, and performance management.
Qualifications
- Education: Associate's Degree or comparable experience in a clinical, educational, or management area of expertise. Must be a certified Medical Assistant or licensed nurse. Bachelor's Degree in a clinical, educational, or management area of expertise preferred.
- Licensure: Licensed Practical Nurse or Registered Nurse preferred but not required.
- Experience: Three years' experience in training and development, one year clinic experience, and three years of experience leading people, processes or projects preferred.
- Other Skills and Knowledge:
• Superior relationship-building and interpersonal skills.
• Superior goal accomplishment skills.
• Demonstrated ability to coach and mentor others.
• Strong assertiveness skills; able to manage conflict in a variety of situations.
• Demonstrated module/curriculum design and implementation skills.
• Demonstrated facilitation/training skills.
• Superior organizational skills.
• Superior written and verbal communication skills.
• Able to travel within the community as needed, with occasional assistance in neighboring communities possible.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Skills Required
- Associate's degree or comparable experience in a clinical, educational, or management area
- Certified Medical Assistant or licensed nurse
- Bachelor's degree in a clinical, educational, or management area
- Licensed Practical Nurse or Registered Nurse license
- Three years of experience in training and development
- One year of clinic experience
- Three years of experience leading people, processes, or projects
- Relationship-building and interpersonal skills
- Goal accomplishment skills
- Coaching and mentoring ability
- Assertiveness and conflict management skills
- Module and curriculum design and implementation skills
- Facilitation and training skills
- Organizational skills
- Written and verbal communication skills
- Ability to travel within the community and occasionally assist neighboring communities
Mercy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mercy and has not been reviewed or approved by Mercy.
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Healthcare Strength — Day‑one medical, dental, vision, and pharmacy coverage is available for many benefit‑eligible roles, alongside options like disability, FSAs, EAP, wellness, and other add‑ons. Coverage breadth and immediate eligibility are highlighted across role postings and benefits guides.
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Retirement Support — Automatic enrollment in the MyRetirement 401(k) includes a per‑paycheck employer match and an additional annual service contribution for eligible co‑workers. This layered design provides ongoing support for long‑term savings.
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Leave & Time Off Breadth — A combined PTO bank (holidays, vacation, short‑term illness) plus an Extended Sick Bank and Paid Parental Leave are standard components. Accruals start quickly and can increase with tenure, with some locations also offering Volunteer Time Off.
Mercy Insights
What We Do
Mercy, named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 2,400 Mercy Clinic physicians and more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. Mercy’s Virtual Care Center is the world’s first such facility dedicated to care outside its own walls, monitoring patients 24/7/365 across the country, using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach. Mercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic.
