Day Shift - 16 hours per week
Summary of Position: Responsible for organizing the day-to-day functions of the Behavioral Health Outpatient program, which include coordination of all outpatient services such as scheduling, insurance billing, order entry, filing and registration.
Essential Duties and Responsibilities:
1. Performs initial request for outpatient services intake including pre-registration and scheduling. Also processes all initial orders including scheduling and obtaining insurance pre-authorization as needed.
2. Reviews insurance information and verifies with patient including payment options.
3. Verifies insurance coverage with third party payors. Obtains pre-authorization when needed.
4. Prepares all necessary paperwork in advance, and obtains medical records. Arranges transportation requests as needed for scheduled visits and for Masonicare community residents/patients who have referred medical appointments elsewhere.
5. Schedules and coordinates patient appointments for long-term care residents and Outpatients. Adjusts schedules, as needed, to accommodate patient/resident requests and/or physician or staff schedules.
6. Establishes and maintains patient files and records on an ongoing basis. Maintaining HIPAA compliance at all times.
7. Registers residents/patients on arrival, coordinates and/or monitors flow of patients for various clinics, utilizing aids and volunteers.
8. Communicates effectively and tactfully with residents/patients recognizing their age, needs, abilities and physical conditions.
9. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
10. Maintains a working knowledge of Medicare regulations as it pertains to Outpatient Services. Works within established department policies, procedures, objectives, quality assessment and improvement programs, safety, environmental and infection control.
11. Communicates with other departments, physician offices and long-term care units to maintain effective working relationships.
12. Performs other duties as required.
Minimum Qualifications:
Education: High School Graduate
Experience: 1-2 years office/medical experience
Day Shift / 16hrs/wk
Skills Required
- High School Graduate
- 1-2 years office/medical experience
What We Do
Masonicare is Connecticut's leading provider of healthcare and retirement living communities for seniors. We are not-for-profit and have more than 120 years of experience behind us. We're recognized for the quality, compassionate care and steadfast support we provide to our residents and patients. We serve patients throughout CT, in a variety of settings. Today, Masonicare encompasses a broad range of healthcare and senior living options through our many affiliates statewide: Masonicare Health Center Masonicare at Ashlar Village Masonicare at Chester Village Masonicare at Mystic Masonicare at Wesley Heights The Apartments on Masonic Avenue Masonicare at Greenridge Place Masonicare at Middlewoods of Farmington Masonicare at Middlewoods of Newington Masonicare at Crosby Commons Masonicare at Bishop Wicke Health Center Masonicare Home Health & Hospice The Masonic Charity Foundation of CT Masonicare at Home Masonicare's affiliates are accredited and approved for excellence by their respective accrediting bodies, including the Continuing Care Accreditation Commission (CCAC), as well as being Medicare certified and licensed by the State of Connecticut. Accreditation assures a high standard of care and best practices for governance and financial management. To learn more about Masonicare, and/or to review a complete listing of our current jobs, please visit www.masonicare.org
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