Client360 - Business Initiatives Manager– Vice President

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads Client360 product strategy, discovery, roadmap, backlog, metrics, and lifecycle execution. Drives business initiatives, process improvement, operational efficiency, stakeholder alignment, and cross-functional delivery across banking functions. Uses analytics, machine learning, and AI to generate insights, while guiding launches, managing risk, improving platforms, and mentoring junior team members.
Summary Generated by Built In
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. We foster a collaborative environment where your ideas drive progress, and your growth is our priority. As part of Client360, you’ll help unify client data and deliver enterprise-wide insights, supporting business transformation and operational excellence

As a Product Manager in Data, Digital & AI, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide successful launches, gather crucial feedback, and ensure toptier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

 
Job responsibilities
  • Develop a product strategy and vision that delivers value to customers
  • Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
  • Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition. 
  • Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability. 
  • Support the development and execution of business initiatives for Client360 Transformation, ensuring alignment with organizational goals. 
  • Participate in planning, execution, risk management, and delivery of business programs focused on process improvement and operational efficiency. 
  • Coach and mentor junior team members on best practices in business analysis and stakeholder engagement. 
  • Collaborate with engineering, operations, and business teams to maintain and enhance processes and platforms. 
  • Assist in establishing and monitoring key performance indicators to ensure measurable business value. 
  • Leverage analytics, including machine learning and AI, to derive actionable business insights. 
  • Understand internal team needs and anticipate future requirements, collaborating across Markets, Payments, Global Banking, and Private Bank
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Strong knowledge of business process improvement, strategic planning, and data analytics. 
  • Experience supporting change and managing stakeholders across multiple functions. 
  • Understanding of business integration techniques, data governance, regulatory compliance, and operational risk management. 
  • Customer-centric mindset with ability to prioritize and deliver stakeholder needs. 
  • Experience working with cross-functional teams to drive business innovation. 
  • Bachelor’s degree in Business, Data Science, or a related field
  • Strong communication and interpersonal skills, able to present complex concepts to technical and non-technical audiences. 
  • Experience with emerging technologies and best practices in business analytics and CRM.
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Experience in business process management, CRM systems, or related fields within a financial institution. 
  • Advanced degree 
  • Experience in ensuring customers and stakeholders are engaged and positive about delivered initiatives
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Experience leading product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Knowledge of business process improvement, strategic planning, and data analytics
  • Experience supporting change and managing stakeholders across multiple functions
  • Understanding of business integration techniques, data governance, regulatory compliance, and operational risk management
  • Customer-centric mindset and ability to prioritize and deliver stakeholder needs
  • Experience working with cross-functional teams to drive business innovation
  • Bachelor's degree in Business, Data Science, or a related field
  • Strong communication and interpersonal skills, including presenting complex concepts to technical and non-technical audiences
  • Experience with emerging technologies and best practices in business analytics and CRM
  • Experience working in a highly matrixed, complex organization
  • Experience in business process management, CRM systems, or related fields within a financial institution
  • Advanced degree
  • Experience ensuring customers and stakeholders remain engaged and positive about delivered initiatives

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

Gallery

Gallery

Similar Jobs

CoreWeave Logo CoreWeave

Director, Data Center Engineering

Cloud • Information Technology • Machine Learning
In-Office
5 Locations
1450 Employees
180K-264K Annually

Revel Logo Revel

Software Engineer

Aerospace • Hardware • Robotics • Software
In-Office or Remote
5 Locations
70 Employees

Tapestry - Coach and Kate Spade Logo Tapestry - Coach and Kate Spade

Supervisor I

eCommerce • Fashion • Retail • Sales • Wearables • Design
Hybrid
Deer Park, NY, USA
16000 Employees
17-28 Hourly

PwC Logo PwC

Data Scientist

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
7 Locations
370000 Employees
349K-410K Annually

Similar Companies Hiring

Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account