Make an impact in a role where accuracy, curiosity, and continuous improvement matter. You will help protect data integrity and support compliant client reporting in a fast-paced operations environment. Join a team that values learning, collaboration, and well-controlled execution.
As a Client Tax Operations Associate in the Brokerage Operations team, you will support accurate United States information reporting and withholding processes for our clients. You will analyze data, execute controls, and help identify opportunities to improve efficiency through process enhancements and automation. Working closely with partners across teams, you will help deliver reliable outcomes and a strong client experience.
Job responsibilities- Analyze financial and transactional data relevant to United States information reporting and withholding
- Build and maintain reports that monitor data accuracy, timeliness, and exceptions
- Identify trends and discrepancies, document findings, and recommend remediation actions
- Execute standardized workflows for cost basis processing and related reconciliations
- Perform daily controls, manage exceptions, and resolve breaks with clear audit trails
- Track key performance indicators and service level commitments, escalating risks as needed
- Apply applicable tax rules and industry standards to support ongoing compliance
- Support automation and process improvement initiatives by drafting queries, assisting with workflow design, and participating in testing
- Reconcile data across systems, investigate root causes of discrepancies, and implement preventive actions
- Collaborate with cross-functional partners to communicate insights, changes, and operational updates
- Bachelor’s degree in finance, accounting, business, data analytics, or a related field (or equivalent practical experience)
- Proficiency in Microsoft Excel, including functions, lookups, and pivot tables
- Ability to learn data analytics and automation tools (e.g., Alteryx, SQL) as required for the role
- Ability to analyze datasets, identify exceptions, and document findings clearly with attention to detail
- Ability to follow standardized procedures and maintain well-controlled execution with clear evidence and audit trails
- Ability to prioritize daily deliverables, manage exceptions, and escalate appropriately
- Effective written and verbal communication skills for partnering across teams
- Commitment to learning and applying changing regulatory or policy requirements relevant to the role
- Demonstrated problem-solving skills, including root-cause analysis and preventive action identification
- Demonstrated ability to learn quickly in a fast-paced environment
- Experience supporting United States tax operations, information reporting, withholding, or cost basis processing
- Experience with reconciliation practices and control frameworks in an operations environment, including documenting procedures or contributing to process improvement initiatives
- Exposure to dashboards or operational metrics design to monitor service performance and experience with workflow tools and/or basic data querying
- 5+ years of experience delivering intelligent automation and business analysis (or equivalent experience)
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree in finance, accounting, business, data analytics, or a related field, or equivalent practical experience
- Proficiency in Microsoft Excel, including functions, lookups, and pivot tables
- Ability to learn data analytics and automation tools such as Alteryx and SQL
- Ability to analyze datasets, identify exceptions, and document findings clearly
- Ability to follow standardized procedures and maintain clear evidence and audit trails
- Ability to prioritize daily deliverables, manage exceptions, and escalate appropriately
- Effective written and verbal communication skills
- Ability to learn and apply changing regulatory or policy requirements
- Problem-solving skills, including root-cause analysis and preventive action identification
- Ability to learn quickly in a fast-paced environment
- Experience supporting U.S. tax operations, information reporting, withholding, or cost basis processing
- Experience with reconciliations, control frameworks, procedure documentation, or process improvement
- Exposure to dashboards, operational metrics, workflow tools, or basic data querying
- Five or more years of experience delivering intelligent automation and business analysis, or equivalent experience
- Experience using AI-powered analytics, workflow automation, or intelligent process tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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