We are a leading sales and business development firm in the Houston area, representing top clients in the telecommunications industry. Our goal is to elevate brand visibility and drive customer engagement, ensuring our clients’ success. With exceptional growth this year, we continue to innovate and deliver outstanding results. We are looking for a Client Support Representative to join our team and help us drive sales revenue by promoting our clients’ brands within the community.
In this Client Support Representative role, you'll work directly with customers to share knowledge about our clients’ products and services. If you're a people-person with a passion for storytelling and connecting with others, we want to hear from YOU!
Client Support Representative Responsibilities:
- Promote clients’ products and services to customers, building brand awareness and customer loyalty
- Confidently explain product features and benefits, addressing any customer inquiries
- Report customer feedback to management, identifying areas for improvement
- Analyze key metrics and KPIs to help maximize sales and drive revenue
- Adhere to compliance standards and maintain professionalism in all interactions
- Draft, organize, and maintain sales contracts for clients
- Participate in team meetings to enhance customer service, sales, and leadership skills
What We Offer:
- In-house training from our Senior Client Support team to ensure your success
- Growth opportunities within our company, with all skills learned on the job
- A collaborative, team-oriented work environment
- An entry-level role with no prior experience required
Ideal Client Support Representative Qualifications:
- 0-3 years of experience in customer service, sales, or client-facing roles (preferred, but not required)
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Excellent time management and organizational abilities
- A willingness to learn and grow within the company
- Ability to confidently present information and engage with clients
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What We Do
At Threshold Marketing, we provide cutting-edge marketing services and consulting to a host of reputed telecom firms. We are always on the quest to deliver high-quality services to all our clients. We have partnered with a telecom service leader because of our shared commitment to professionalism, customer satisfaction, and excellence. We connect with potential customers through direct presentations that let us explain our offerings effectively. We have observed that our direct approach leads to repeat business and sustained growth.
As a solution-oriented sales and marketing firm, we always find ways, and if need be, make one, to make things work. Our integrity and stop-at-nothing attitude have earned us several plaudits and led to us being trusted with spreading the word far and wide about today’s best telecom services.
