Client Support Intern

Reposted Yesterday
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Tokyo, JPN
Hybrid
Internship
Artificial Intelligence • Fintech • Software • Business Intelligence
The Role
Assist in client onboarding, resolve issues, analyze financial data, and perform system tests at a fintech startup in Tokyo.
Summary Generated by Built In

Please note this is an on-site role in Tokyo only. The company will NOT sponsor your visa to come to Japan.

Level

Internship

Opportunity
  • Work in a high-growth fintech startup with a diverse and talented team

  • Gain hands-on experience in client engagement, financial data analytics, and AI-powered data solutions

  • Collaborate with industry experts in technology and institutional investment

Role & Responsibilities
  • Client Onboarding: Work closely with clients support team to assist data conversion, functional enhancement and user training

  • Issue Resolution: Analyze issues reported by users, collaborate with the development team for timely resolution

  • Data Analysis: Analyze financial data according to requirements and verify calculation results

  • System Test: Carry out comprehensive function and integration test to ensure quality of the software system

Requirements
  • Strong financial data analysis, problem-solving, and communication skills

  • Experience in fund accounting, investment analysis and reporting or fund accounting

  • Fluent in English (reading, writing, speaking)

  • Japanese proficiency is a plus — candidates with JLPT N3 or higher are preferred, as the role includes analysis of Japanese-language data.

Skills Required

  • Strong financial data analysis, problem-solving, and communication skills
  • Experience in fund accounting, investment analysis and reporting or fund accounting
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The Company
15 Employees
Year Founded: 2019

What We Do

Visual Alpha is a B2B fintech startup providing innovative SaaS solutions and a data intelligence report automation platform that leverages machine learning to process unstructured financial data, offering services like portfolio monitoring, performance calculation, and content automation for the investment management industry.

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