Client Support - Associate

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Support wealth management clients by preparing meeting materials, investment proposals, goal-based analyses, and reviews. Coordinate with investment specialists and advisors, manage client onboarding information, research inquiries, maintain client records, document meetings, and communicate follow-ups. Analyze quantitative and qualitative data to identify process-streamlining and automation opportunities while providing accurate, detail-oriented client service.
Summary Generated by Built In

 

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Support team to partner with the Business.

 

As an Associate within the Client Support team, you will partner with the Business to deliver exceptional service to our clients.

 

Job responsibilities

  • Preparing presentations and materials for client and prospective client meetings
  • Excellent knowledge of Asset Classes and characteristics and ability to work on Investment Proposals, Goal Based Analysis, Investment Reviews
  • Coordinating with global investment specialists, wealth advisors and capital advisors on client needs, meeting agendas, and managing client follow-up
  • Ensure accurate information is provided for Client Onboarding activities and researching client inquiries and managing follow-up communication and materials
  • Periodic updating of client information in core banking systems, partnering with various functional partners and departments to service clients and diligently document minutes of client meetings
  • Draw insights from large data(Quantitative & Qualitative Analysis) and identify opportunities to streamline or automate existing process

 

Required qualifications, capabilities, and skills

  • Graduate / Post graduate degree from a reputed institute with 6 of experience
  • Excellent stakeholder engagements skills and inclination to understand market dynamics and develop expertise
  • First-hand experience creating PowerPoint and Tableau Dashboards
  • Experience/Exposure in AI/ML/BI Tools to drive innovation and efficiencies across teams.
  • Strong understanding of the needs and sensitivities of client management

 

Preferred qualifications, capabilities, and skills

  • Private Banking / Asset & Wealth Management knowledge a plus.
  • Able to work under minimal supervision; adaptable to work in demanding environment
  • Detail-oriented and results-focused
  • French/Spanish language proficiency – reading/writing/speaking
About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

Skills Required

  • Graduate or postgraduate degree from a reputed institute
  • Six years of professional experience
  • Strong stakeholder engagement skills and ability to understand market dynamics
  • Experience creating PowerPoint presentations and Tableau dashboards
  • Experience or exposure to AI, machine learning, or business intelligence tools
  • Strong understanding of client management needs and sensitivities
  • Private banking or asset and wealth management knowledge
  • Ability to work with minimal supervision in a demanding environment
  • Detail-oriented and results-focused approach
  • French or Spanish proficiency in reading, writing, and speaking

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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