Type of Requisition:
RegularClearance Level Must Currently Possess:
SecretClearance Level Must Be Able to Obtain:
SecretPublic Trust/Other Required:
NoneJob Family:
Technical Support ServicesJob Qualifications:
Skills:
Computer Systems, Microsoft Windows, TroubleshootingCertifications:
NoneExperience:
1 + years of related experienceUS Citizenship Required:
YesJob Description:
Client Support Administrator CLC 8
Transform technology into opportunity as a Client Support Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Client Support Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Client Support Administrator joining our team to provide installation, maintenance, and troubleshooting support of information systems.
HOW A CLIENT SUPPORT ADMINISTRATOR WILL MAKE AN IMPACT
● Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
● Performs technical tasks and assists with the completion of milestones associated with specific projects
● Provides solutions to technical problems of moderate scope and complexity.
● Prepares and maintains documentation for processes and procedures related to computer systems and operations
● Provides incident response and performs customer support tasks
● Apply associate-level “hands on” work experience in support of installations, repair, and troubleshooting/maintenance of communications systems.
WHAT YOU’LL NEED TO SUCCEED:
● Education: High School Diploma/GED
● Required Experience: 1+ years of related experience
● Required Technical Skills: Experience in installing/deleting of client level software.
CERTIFICATIONS: Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:
• Security+
• Microsoft Certified Solutions Associate (MCSA) – Desktop or equivalent
● Security Clearance Level: SECRET
GENERAL EXPERIENCE:
Must have associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.
SPECIALIZED EXPERIENCE:
Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.
● Required Skills & Abilities: Experience implementing/installing software patches, security fixes, and service release of workstation.
● Preferred Skills: Experience interacting with military personnel.
● Location: On Customer Site
● US Citizenship Required
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
#DefenseOCONUS
The likely hourly rate for this position is between $25.63 - $26.19. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
InternationalAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransSkills Required
- High School Diploma or GED
- 1+ years of related experience
- US citizenship required
- Active Secret security clearance
- Meets DoD 8570.01-M certification requirements
- Security+ certification
- Microsoft Certified Solutions Associate (MCSA) - Desktop or equivalent
- Experience installing/deleting client-level software
- Experience diagnosing and troubleshooting basic computer workstations
- Experience implementing/installing software patches, security fixes, and service releases
- Experience with Microsoft Windows
- Ability to work onsite at customer site (international)
- Experience interacting with military personnel
General Dynamics Information Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Information Technology and has not been reviewed or approved by General Dynamics Information Technology.
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Affordable Benefits — Pay and benefits are described as good or okay in multiple places, and the overall package is often portrayed as acceptable even when base pay is not viewed as top-tier.
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Healthcare Strength — Medical, dental, and vision plan options are presented as comprehensive, with additional protections like disability and life insurance contributing to a well-rounded health and protection offering.
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Retirement Support — A 401(k) plan with company match is consistently highlighted as part of the total rewards package, supporting longer-term financial planning.
General Dynamics Information Technology Insights
What We Do
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
