Client Success Supervisor - Turkey

Posted Yesterday
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Şişli, İstanbul
Senior level
AdTech • Marketing Tech
The Role
Overviewing media performance planning, optimization, reporting, and invoice processes. Having strategic ownership of digital media channels. Managing customer communication. Analyzing customer briefs and leading teams strategically. Building relationships with customers to ensure maximum impact.
Summary Generated by Built In

Şirket Tanımı

Publicis Groupe Turkey operates with 13 agencies under its umbrella: Starcom, Zenith, Spark, Datawise, PMX, Performics, Publicis Istanbul, MSL, Leo Burnett, Voden, Digitas, Hypers, Saatchi & Saatchi. Agencies specialize in data, performance marketing, affiliate, e-commerce, content, production, media, advertising, and PR. Publicis Groupe Turkey includes more than 400 talents and is located in İstanbul.

İş Tanımı

Job Responsibilities:

  • Overviewing media performance planning, optimization, reporting and invoice processes
  • Having strategic ownership of digital media channels
  • Managing the customer communication
  • Analyzing the customer brief and leading these teams strategically by providing support to the performance and display teams
  • Builds relationships with the customers and ensures the services they need are provided to receive maximum impact

Nitelikler

Expected Qualifications:

  • Bachelor’s degree in Business Administration, Economics or related fields
  • At least 5 years of hands-on experience preferably in media or e-commerce industry
  • Client management experience, displaying a solution driven approach
  • Excellent communication and presentation skills
  • Good command of verbal and written English
  • Strong planning and reporting skills
  • Previous experience with tools like Google Analytics, Meta and Google Ads is a big plus
The Company
HQ: Paris
45,929 Employees
On-site Workplace
Year Founded: 1926

What We Do

As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.

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