Some key responsibilities are...
- Provide necessary support and coordination to the Client Success team
- Architect client solutions grounded in clear performance expectations
- Serve as the primary point of contact for clients, proactively guiding them through Freeosk’s program development process and responding to their needs
- Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution
Your skills, background and experience include...
- Minimum 3 years of experience (in-store or digital marketing required)
- Ability to thrive under pressure and meet deadlines while multi-tasking
- Excellent communication and interpersonal skills
- Proactive self-starter willing to learn and grow with an ever-changing business
- Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management
- Proficient in Microsoft Office, Google Workspace, and JIRA applications
- Proficient in Salesforce or other CRM
- Bachelor’s Degree in a relevant field preferred
- The salary range for this Client Success Specialist position is $50,000 to $65,000 annually, depending on experience and skills. This range represents the minimum to maximum that Freeosk reasonably expects to pay for this position.
Our Benefits
- Competitive pay
- 401(k) Match Program
- Medical, Dental, Vision Insurance
- Work From Home Stipend
- Short Term and Long Term Disability
- Life Insurance
- Paid Time Off
- Volunteer Opportunities
- Summer Hours
- Parental Leave
- Tuition Reimbursement
- Sabbatical Program
- Professional Development
- Wellness Stipend
- Social events
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What We Do
Leading the way in omnichannel discovery, only Freeosk uses touchless in-store sampling to digitize real world intent signals and drive conversion. Freeosk makes discovery fast, convenient, and engaging for shoppers while helping brands identify, measure, and leverage commerce-driving interactions. Each week, Freeosk creates meaningful connections with an audience of over 2+ million shoppers, delivering measurable results for some of the world’s largest brands. Why Work with Us? Brand-Centric Sampling. Measurable Marketing. Continual Conversion. Our suite of innovative solutions closes your omnichannel efforts by bridging physical and digital shopper experiences. For Sales: Christen Terry ([email protected]) & Kunal Talwar ([email protected]) For Marketing: Dilini Fernando ([email protected]) For Retail: Lars Djuvik ([email protected])
