About us
99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 500 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg, while in Indonesia, it operates 99.co/id and Rumah123
We are looking for an experienced Client Success Specialist to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges.
What you'll do:
- Manage developer campaign (post sales - end to end) and make sure every product delivered
- Make sure every campaign achieved or over achieved KPI
- Give training to client's team
- Analyze the leake in every campaign handled and fix it
- Analyze campaign, create strategy, and next action plan to improve campaign
What you should have :
- Analytical Mind: based on data and analytical reasons
- Detail-oriented with the ability to develop activities based upon proactive analysis of client needs
- Self-driven
- 2-4 years of work experience in client success, business intelligence, consulting, project management, product marketing or equivalent role
- Experience in project management skills, great multi-tasker who gets things done
- Tech Savvy
- Excellent written, verbal communication, public speaking and presentation skills
- Demonstrated ability to work in highly collaborative, cross-functional environments
- Experience working with the staff at multiple levels, including senior management, is a plus
- Effective problem solving, collaboration, and influencing skills are crucial for the position
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What We Do
99 Group (Brands include 99.co, Rumah123.com, SRX.com.sg) is a leading real estate technology company that operates real estate portals across South East Asia, specialising in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 500 employees. In Singapore, 99 Group operates 99.co, SRX.com.sg and iProperty.com.sg, while in Indonesia, it operates 99.co/id and Rumah123.com. Here at 99 Group, we know a property is the single largest financial decision - and affects how people accumulate wealth, raise their children, or even plan for retirement. More importantly, your property is a safe haven, and for most- where you return home to. That’s why it’s our goal to build the simplest and most trusted platform to help un-complicate the property journey and help 99% of homeseekers find their way home. We do this by working collectively to support the needs of property seekers every day. This commitment comes through in the development of powerful products and services for people to love and use. Whether it is on software and usability, on infrastructure and research or on powerful storytelling and delivery of meaningful insights — our work speaks volumes within the company, and throughout the community.
