JOB DESCRIPTION
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service. This individual will hold bi-monthly meetings with all clients to ensure roadmaps are established and maintained. He or she will also consult clients on Salesforce best practices to ensure the platform is being used by clients to its full potential.
The ideal Client Success Manager has extensive working knowledge of Salesforce and understands how our solutions are intended to help clients. This individual is solution-oriented, creative, and a critical thinker with excellent written and verbal communication skills. In this role, your leadership will be instrumental in shaping the future of Abstrakt and the success of our current Cloud Solution clients.
JOB RESPONSIBILITIES
- Hold monthly meetings with all clients to ensure a roadmap is established and maintained.
- Adapt client existing methods and procedures to create possible alternative solutions to moderately complex problems.
- Manage the fulfillment of Virtual Salesforce Management work across the team.
- Project manage projects as they come up and use the necessary internal or external resources to complete in a timely manner.
- Primary upward interaction is with direct supervisor; may interact with peers and/or management-level employees at a client’s business and/or at Abstrakt.
- Consult clients on best practices and how to maximize their Salesforce utilization.
JOB REQUIREMENTS
- Bachelor's degree
- Salesforce Administrator Certification
- Salesforce.com Service Cloud and Sales Cloud experience
- Understanding of key SFDC architecture
Skills Required
- Bachelor's degree
- Salesforce Administrator Certification
- Salesforce.com Service Cloud and Sales Cloud experience
- Understanding of key SFDC architecture
What We Do
Based in St. Louis, MO, Abstrakt Marketing Group is your trusted partner for supercharging business growth. With a dedicated team of 500+ experts, we've proudly served over 1700 clients worldwide. 🔍 Unlock Your Potential: As a full-service lead generation company, we specialize in driving results for our client partners. Our comprehensive suite of solutions includes: 🚀 Outbound SDR 🎯 Inbound SDR ✉️ Email Marketing 📹 Video Production 🖌️ Marketing Asset Creation 🎯 Salesforce Development 📢 And More! 🏆 Award-Winning Excellence: We're proud of our achievements, including our 9th time placing on the Inc. 5000 list, Brandon Hall Best Onboarding Program 2023, SBM Most Innovative Companies, Top Workplaces USA 2023, and many more. Our commitment to innovation and excellence sets us apart. 🌟 Community-First Approach: At Abstrakt Marketing Group, community and giving back are at our core. Our team actively participates in charitable initiatives, including our annual Give Back Day, Charitable Matching Program, and more. 💼 Join Our Team: Are you ready to join a dynamic team that's transforming the world of business growth? Your journey to success starts here. Apply today! 👉 https://bit.ly/3z1D22G 📅 Ready to Grow Your Business?: Explore how Abstrakt can help you achieve your growth goals. https://bit.ly/3LR2Xkc
