In a Nutshell
Valve+Meter is in search of a Client Success Manager who is equal parts strategic thinker, team player, and relentless executor. In this role, you'll own the transformational growth of our clients by managing relationships, advocating for their success, and ensuring their marketing dollars drive measurable results.
You won’t just coordinate projects—you’ll lead, challenge, and grow them. You’re the bridge between our clients, our strategy, and our execution. You’ll become a trusted advisor, a driver of opportunity, and the go-to for insight, guidance, and action.
Why this Role Is Important
As an Account Marketing Manager at Valve+Meter, you're more than a liaison—you're a growth partner. You ensure every client has a dedicated advocate inside the day-to-day operations, while also helping them connect performance to bigger-picture business objectives.
You’ll work within our Client Success team to lead strategic initiatives, execute campaign reviews, and collaborate across departments to make sure client goals aren’t just met—they’re exceeded.
About the Role - Key Responsibilities
Serve as the primary point of contact and strategic partner for your client portfolio
Build and maintain strong client relationships built on trust, communication, and performance
Collaborate with internal teams to deliver integrated performance marketing campaigns
Execute and lead quarterly business reviews (QBRs) with client stakeholders
Monitor marketing performance, analyze client scorecards, and translate data into insights
Identify growth opportunities through upsell and cross-sell strategies
Advocate for strategic marketing decisions aligned with client business goals
Negotiate agreement renewals and support long-term client retention
Coordinate and facilitate client meetings (weekly, monthly, quarterly)
What You’ll Work With
Google G Suite (Docs, Sheets, Slides)
Wrike (Project Management + Time Tracking)
HubSpot (CRM)
Zapier (Automation)
Ninety (EOS Management)
What Valve+Meter Offers
Competitive base salary + performance bonuses
Excellent medical, dental, vision benefits
401(k) match + company-paid life insurance
Three weeks PTO, seven paid holidays, two paid service days
Fast-paced, growth-focused environment
Casual dress code + pet-friendly office
Hybrid or remote flexibility
About Us
We've named our practice Valve+Meter because the variables we can manage for our clients are the flow and cost of new business. The "valve" part of our approach manages the right rate of new business for our client’s operation, and the "metered" results we generate.
Core Values
Think: Focus. Find a way forward.
Love: Act in the long-term best interest of another.
Serve: Meet expectations. Go the extra mile.
Transform: Create dramatic change. Be irreplaceable.
Be Just: Be fair and transparent. Do no harm.
What We’re Looking For
We’re not just looking for experience—we’re hiring for mindset. Our ideal Marketing Manager embodies these traits:
Growth-Oriented & Coachable
Hungry to learn and improve
Embraces feedback and owns mistakes
Comfortable with direct communication and growth moments
Team-First Mentality
Prioritizes team over ego
Lifts others up and gives credit freely
Does what it takes to help the team win
Scrappy & Resilient
Gritty, driven, and resourceful
Finds solutions, even with limited resources
Pushes through setbacks with a positive attitude
Strategic & Analytical
Thinks systemically and long-term
Can create strategy, not just execute
Digs into performance and behavior data for deeper insight
Organized & Adaptable
Manages time and priorities across multiple clients
Has systems for email, meetings, and shifting priorities
Stays calm under pressure
People-Centric & Client-Facing
Communicates clearly and adjusts tone by audience
Listens deeply and presents confidently
High EQ, strong written and verbal skills
Your Experience & Skills
Required
3–5 years in account management or client-facing role
3–5 years in digital marketing (SEO, Paid Media, etc.)
Bachelor’s degree or equivalent experience
Strong presentation and communication skills
Data analysis & interpretation skills
Experience in an agency or performance-driven environment
Preferred
Experience managing marketing budgets and interpreting performance
Familiarity with business metrics (CAC, LTV, pipeline, margin, etc.)
Background in sales or comfort discussing investment and ROI
Experience with time-tracking to clients/projects
Skills Required
- 3-5 years in account management or client-facing role
- 3-5 years in digital marketing (SEO, Paid Media, etc.)
- Bachelor's degree or equivalent experience
- Strong presentation and communication skills
- Data analysis & interpretation skills
- Experience in an agency or performance-driven environment
- Experience managing marketing budgets and interpreting performance
- Familiarity with business metrics (CAC, LTV, pipeline, margin, etc.)
- Background in sales or comfort discussing investment and ROI
- Experience with time-tracking to clients/projects
What We Do
Valve+Meter Performance Marketing is a data-driven agency based in Indianapolis, Indiana, that specializes in marketing strategy, lead generation, and performance marketing. The company provides custom web design, development, SEO, and PPC services to help businesses grow. By using data to inform decisions and testing, they focus on customer acquisition and delivering transformational results for their clients across various industries.
