Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities :Clients Success Manager is to protect and grow high-value clients. They focus on proactively guiding clients to achieve their goals with our RGDH platform, rather than simply reacting to issues.CLIENTS SUCCESS MANAGER
Key Responsibilities:
- Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration
- Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
- Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
- Conduct regular business reviews with clients to understand their evolving needs and ensure Razer Gold's solutions align with their objectives
- Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
- Foster and maintain strong client relationships built on trust, transparency, and mutual respect
- Collaborate across Sales, Product, Marketing, Legal, Risk, and Operations to champion partner needs.
Requirements:
- 4+ years in Account Management, Sales, Customer Success, or similar client‑facing roles. (Ideally within startup and enterprise-level technology environments)
- Strong relationship‑builder with experience managing complex stakeholder groups.
- Confident communicator and presenter.
- Data‑driven with experience in reporting, planning, and profitability metrics.
- Comfortable managing a diverse portfolio and identifying new growth opportunities.
- Strategic thinker with a proactive, values‑led approach.
Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.
Are you game?
Skills Required
- 4+ years in Account Management, Sales, Customer Success, or similar client-facing roles
- Experience managing complex stakeholder groups
- Strong communication and presentation skills
- Experience in reporting, planning, and profitability metrics
- Comfortable managing a diverse portfolio and identifying new growth opportunities
- Proactive, strategic thinker
Razer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Razer and has not been reviewed or approved by Razer.
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Healthcare Strength — Health coverage options include medical plan choices, dental, vision, HSA/FSA, and mental health/EAP, indicating solid core coverage. Global leave and healthcare frameworks are described, reinforcing consistency across locations.
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Retirement Support — A 401(k) with company matching and immediate vesting in some cases supports long‑term savings. This adds tangible value to the core total rewards package.
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Wellbeing & Lifestyle Benefits — Free in‑office lunches on several weekdays and notable employee discounts on company gear enhance day‑to‑day value. Volunteering time and donation matching further complement lifestyle and purpose‑oriented needs.
Razer Insights
What We Do
Razer™ is the world’s leading lifestyle brand for gamers. The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities. With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services. Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher). In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia. Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).
