Client Strategist

QRY 101

Hey there! We're QRY, a media-buying agency that specializes in scaling retail brands. We connect brand awareness and performance media to unlock growth, use sophisticated data analytics, and employ a full-funnel marketing strategy to help brands reach their most valuable consumers. We’re a high‑performance, high‑ownership team that values candor, curiosity, and results. We love what we do and the people we do it with.

We’re hiring a Client Strategist who is equal parts marketing operator and client leader. You’ll own a portfolio of 6–8 accounts and be accountable for building tight operating rhythms, translating business goals into paid media roadmaps, and nurturing executive‑level client relationships that drive retention and growth.

If you have a proven track record of managing high-impact marketing campaigns, leading cross-functional teams, and driving measurable results for exciting brands, this could be the perfect role. 

Your day-to-day

• Client Partnership & Communication: 
• You are the primary point of contact and act as a trusted marketing advisor for 6-8 accounts, bringing clarity, confidence, and solutions to every interaction.
• You lead client meetings end‑to‑end, circulating agendas in advance, capturing decisions, and closing the loop quickly.
• You build durable relationships through proactive check‑ins, succinct written updates, and a steady focus on outcomes.
• Strategy & Planning
• You take the time to deeply understand each client’s business model, goals, and challenges, ensuring that our strategies align with their overarching objectives.
• You co‑own strategic planning with the Associate Media Director and media leads by prioritizing initiatives, sequencing the roadmap, and aligning scope and timing across teams.
• You maintain a testing and innovation agenda, partnering with media leads on hypotheses and rollout decisions, and you document outcomes with clear next steps.
• Project & Process Management: 
• You own ClickUp and status artifacts (including Slack and status sheets) to keep deliverables visible, owners accountable, and timelines on track.
• You manage priorities proactively, maintain the backlog, and run clean timelines so work ships on time and to spec.
• You monitor budgets and pacing, manage risks and changes early, and keep stakeholders aligned.
• Reporting & Performance Storytelling: 
• You lead weekly and monthly reporting and you tell a clear story about what happened, why it happened, and what we will do next.
• You maintain reporting hygiene and readability, ensuring data integrity and clear recommendations tied to business impact.
• Pod Leadership + Collaboration
• You guide internal teams, including media and search strategists, to ensure alignment on strategy, execution, and performance goals.
• You create fast feedback loops (including brainstorms, weekly syncs, and creative reviews) to drive progress.
• You ensure cross-functional teams work efficiently together and balance day-to-day execution with big-picture strategy. 

How you win 

• Client health: You retain and grow your clients by hitting retention targets, surfacing risks with potential solutions, and earning trust with client executives through prompt response times, strong executive presence, and clear next steps after every weekly meeting and monthly report.
• Performance: You ensure your pod delivers on every KPI goal (revenue, MER/ROAS, CAC/LTV, etc) within guardrails while running a documented test program that accelerates learning and measurable lift.
• Execution: You run a reliable operating rhythm and ship agendas, recaps, and emails on time with strong data hygiene.
• Quality of strategy: You communicate with crisp narratives that connect inputs, outputs, and business impact, provide 1–3 prioritized actions, and close the loop to secure decisions quickly.

What’s it like here

We’re a high‑performance culture with high support. We’re serious about setting clear goals, providing direct feedback, documenting our progress, and celebrating our wins. You’ll get real ownership, supportive teammates, and the tools to do excellent work. 

• Your first month: You’ll build trust with client stakeholders, learn their business and goals, and lock in the operating rhythm. You’ll stand up ClickUp hygiene, status templates, and reporting so everyone knows what’s happening and what’s next.

• After month one: You’ll keep the cadence tight, ship deliverables on time, and use project management to drive decisions and hit goals. You’ll spot risks early, communicate options, continue to develop trust with your clients, and turn learnings into the next set of wins.

What makes you a great fit

✍️​ Experience: You have 3-5 years of successful hands-on account management experience in an agency environment, with a proven ability to lead meetings, present performance data confidently, and implement effective tactics to drive results.

📚​ Education: Ideally, you have a bachelor's degree in marketing or in a related field.

🧑‍💼​​ Leadership: You have experience being seen as a leader in your team, driving forward initiatives, ideas, and feedback.

💬​ Communication: Your communication skills are top-notch and you’re comfortable leading executive-level conversations and handling tough news with candor and clarity.

⌚​​ Time management: You're a master of time management. You know how to juggle multiple tasks effectively for you and your team.

🗂️​ Project management: You've worked with a project management system in a previous role, such as Asana, Wrike, Monday, or ClickUp. You have experience keeping client and internal tasks running like a well-oiled machine.

🚀​ Industry passion: The retail, advertising, and agency space excites you. You're genuinely interested in these fields and eager to make an impact within them.

🧠​ Creative problem solver: When challenges arise, you're ready to jump in and troubleshoot with creative solutions. You enjoy tackling problems head-on and finding innovative ways to overcome them.

💡​ Continuous learner: You have a genuine passion for learning. You stay updated with the latest trends in digital advertising and marketing, always expanding your knowledge base.

🖥️​ Remote work environment: You understand the importance of a clean and quiet work environment suitable for video conferencing. You respect digital etiquette and ensure smooth virtual collaboration.

🤑 Competitive salary. We offer a market-rate salary ranging from $70,000.00 - $80,000.00 per year, based on experience.

💰 Quarterly bonuses. Enjoy quarterly bonuses tied to company revenue. 

🏠 USA remote flexibility. Choose your ideal workspace, whether it’s your home office or a coffee shop.

🌴 Time off made easy. Take advantage of our unlimited PTO policy. 

🏥 Comprehensive healthcare. We offer exceptional health, dental, and vision insurance, fully covered for employees by QRY. We also offer a $100 monthly budget for your wellbeing, i.e. gym memberships, coworking day pass, etc. 

📈 Secure your future. Participate in our 401k program with a company match.

🌱 Growth and development. Nurture your learning and development with our investment to L&D, growth opportunities, and tools such as our Learning & Development Philosophy + Policy, role matrices, and skill assessments. 

💻 Latest tech. Team members are provided with the latest Macbook Pro and a one-time $500 stipend to set up at-home workspace.

🥳 Celebrate and connect. Join us for annual team retreats (we’ve been to Austin, Tennessee, and California to name a few), weekly Coffee Chats, and monthly Happy Hours to foster our work hard/celebrate hard culture.