Our company works as the “middle man” for our clients - we connect them with their target audiences and generate revenue through reliable brand advertising and client-facing. Many years of success working with clients across the country have led us to work in partnership with the world's leading providers of technology and communications services. Through our partnership, we have fostered a culture built around our principles, which define how we approach interactions with our employees, customers, and communities and affect every element of our organization.
As a Client Solutions Specialist, you'll be in charge of your own professional development. To help maintain our high standard of an excellent customer experience, you'll use your unique abilities, desire for growth, and customer service skills and will be responsible for the following:
- Using targeted marketing lists to identify and pursue new sales leads
- Providing customers with products and solutions that help to simplify and organize their lives
- Processing sales orders, order changes, installation dates, and cancellations
- Providing product sales and support to customers, other Client Solutions Specialists, as well as our outside sales team
- Completing tasks including building marketing campaigns, attending live events, and following up on customer enrollments
- Excelling in a team-based, competitive environment
- Working with the account team on the growth and retention of client accounts
Requirements of the Client Solutions Specialist:
- A high school diploma or GED equivalent is required
- 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
- Consistently reliable transportation
- Ability to communicate effectively, actively listen, and problem-solve
- Ability to work well individually and in a team environment
- Strong sales and closing skills and the ability to overcome objections
Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Client Solutions Specialist to add to our diverse team of professionals.
What We Do
Highland Management Group has earned a name as a valued partner to our clients by forming an elite group of experts who share a passion for achieving great things. We are happy to work with the most qualified marketing experts who, with their creativity, helps us shine in the industry. We have appreciated and sustained productive talent and then utilized that talent to achieve marketing results for clients.
At Highland Management Group, we believe passionate people deliver better. We don’t merely demonstrate how to do a job; we develop our new associates into business professionals.
We take continued growth and development seriously; these aspects are non-negotiable for the organization and our team. It is only natural then that we invest generously in the development of our team. Once onboard, we pair each new associate with a seasoned mentor who takes on the responsibility of transforming said associate into a successful manager. Our continued focus is on providing our team with the best learning tools and fueling the organization’s expansion plans and goals of opening new offices in newer markets. We implement a one-on-one approach with our trainees to capitalize on their individual strengths and pave the way for the all-around personal development of our associates.
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