Client Solutions Manager (Indonesia)

Posted 20 Days Ago
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Jakarta
In-Office
Junior
Gaming • News + Entertainment
The Role
The Client Solutions Manager supports client initiatives, executes marketing campaigns, resolves issues, and manages relationships to exceed campaign expectations.
Summary Generated by Built In

About Us

Ampverse Group, founded in 2019 in Singapore, is a leading gaming marketing services company operating across Southeast Asia. Our vision is to be the world’s premier gaming marketing services company, helping brands and game publishers authentically connect with gaming culture through immersive, data-driven, and future-forward campaigns.

We operate through two complementary verticals:

  • Ampverse Pulse — Driving content and community engagement through influencer marketing, community activations, media, and creative storytelling.
  • Ampverse Pixel — Building immersive, interactive experiences, including games, virtual worlds, and localized content, that connect deeply with gamers.

Founded by former executives from Universal Music Group, Twitch, and Havas, and backed by investors from Disney, Vice Media, IMG, Blackstone, Bain Capital, and Morgan Stanley, Ampverse has fueled growth for global leaders such as Garena, Tencent, EA Sports, Coca-Cola, Nestlé, Huawei, Burger King, and Red Bull.

About the Role

We are seeking a results-driven Client Solutions Manager to support client-facing initiatives, drive seamless campaign execution, and support the sales team with strategic, creative, and operational solutions.

You will act as a bridge between clients, creators, and sales teams, ensuring campaigns not only meet but exceed expectations.

Key Responsibilities

  • Develop strategies and manage marketing campaigns across media, broadcast, and online platforms.
  • Assist in strategic planning and presentations for large, key client campaigns.
  • Execute, monitor, and optimize campaigns in real-time.
  • Resolve day-to-day client and campaign issues effectively.
  • Prepare campaign performance reports and provide strategic insights to improve client satisfaction.
  • Coordinate internally and externally to ensure smooth campaign delivery.
  • Build and maintain relationships with key partners to enhance service quality.
  • Work closely with clients to drive retention business.
  • Collaborate with talent managers to ensure timely content delivery.
  • Draft clear briefs for talent/talent managers.
  • Review pitch decks to ensure KPIs are accurate and achievable.
  • Explore innovative solutions to meet client needs.
  • Stay updated on industry trends and best practices.
  • Support campaign budget management, ensuring margins and ROI are optimized.
  • Fluent in Bahasa and English

Requirements

  • 2–3 years of experience in client-facing roles within advertising, media, or related industries.
  • Familiarity with the local gaming industry.
  • Creative and solution-oriented mindset.
  • Knowledge of social media platforms (YouTube, Facebook, Twitch, TikTok).
  • Ability to manage multiple projects and stakeholders in a fast-paced, high-growth environment.

Bonus Points

  • Passion for digital media and gaming.
  • Sales experience.
  • Digital/performance marketing skills, especially content-driven campaigns.

Perks & Benefits

  • Healthy Work-Life Balance — Flexible routines built around targets, enabling personal and professional growth.
  • Learning & Development — Targeted growth paths at every career stage.
  • Inclusive, Goal-Driven Culture — Flat hierarchies, open collaboration, and systematic goal-setting (OKRs).
  • Performance-Based Incentives — Competitive rewards tied to results and impact.
  • Comprehensive Health Insurance — Competitive coverage for peace of mind.
  • Work Hard, Play Hard Culture — Social gatherings, happy hours, and gaming events to celebrate wins.

Top Skills

Data-Driven Campaigns
Social Media Platforms
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The Company
76 Employees

What We Do

Ampverse Group is a prominent gaming company providing Game marketing solutions (Pulse) and Game publishing services (Pixel) to enable our partners to meaningfully connect to gaming communities across Southeast Asia, India and MENA.

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