- We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.
- We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
- We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.
The Client Solutions Director will manage a team of 5-10 digital media experts and be accountable for the success of multiple client relationships. As a client leader, you’ll be responsible for deeply understanding clients’ business issues and goals and be the advisor to client leadership.
But this isn’t your typical “account” job – in addition to managing relationships, you’ll be overseeing development of sophisticated media plans, leveraging industry relationships to buy media, ensuring flawless execution of digital campaigns and driving sophisticated analysis to measure and drive results. Your team members will be both strong account leaders and technical experts who lead all aspects of ad operations – from pixel strategy to campaign QA.
This position demands strong quant and communication skills, a sense of personal accountability, a passion for delivering client impact, and a desire to be part of a tightly-knit team that’s out to change the industry.
Key Responsibilities:
- Act as a key day-to-day contact for assigned clients and vendors; track, escalate and solve client issues
- Be a strategic expert on digital media planning, tactics and measurement -- leading the team (internal and client) through media planning, tactic selection, partner negotiation, campaign design, ad ops and measurement
- Be accountable for the successful delivery of marketing/media services for assigned client(s), interfacing regularly with key client contacts
- Partner with clients to understand their business goals, marketing objectives, and competitive constraints, and build digital strategies to address these areas
- Directly lead a team of Managers and Analysts, and provide strategic guidance across Kepler’s functional teams
- Work closely with other Kepler team members to design and execute sophisticated programs that deliver breakthrough client results
Desired Skills and Experience:
- 5-8+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management
- Experience leading cross-functional teams, both directly and indirectly, with proven ability to develop junior staff
- Ability to apply innovative thinking to solve complex client marketing challenges
- Strong ability to create, build and leverage relationships and effectively interface with executive-level client leadership
- Strong analytical skills - comfortable using Excel for data analysis with understanding of advanced analytic approaches
- Excellent listening, presentation, and written and verbal communication skills
- Effective time management skills; ability to prioritize, delegate and meet deadlines
- Ability to contribute as a leader in a fast-paced, entrepreneurial, team-based environment
- Bachelor’s degree with relevant major preferred
Transparency is fundamental to Kepler’s culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler’s growth and success. We aim to offer competitive direct compensation and a rich indirect compensation program that demonstrates the value we place on our employees and their wellbeing.
Total Compensation:
- Base Salary: $117,000 - $140,000
- Target Annualized Discretionary Bonus: 5% ($5,850 - $7,000)
- Target Total Cash: $122,850 - $147,000
Benefits:
- Healthcare/Dental/Vision
- Unlimited PTO
- 401k Contributions
- $75/mo Wellness Stipend
- $100/mo Mobile Phone Stipend
- $50/mo Internet Stipend
- $500/yr Annual Learning Stipend
- $2,000/yr Annual Tuition Stipend
- One-time $200 New Hire Home Office Equipment Stipend
- Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
- Annual Work From Anywhere 4 weeks per year
Top Skills
What We Do
Kepler provides digital and database services to Fortune 500 clients in the financial services, retail, healthcare and other industries. Our core services revolve around helping clients use data to power more dynamic and personalized marketing - including programmatic media services, CRM strategy, and management and marketing systems integration. Utilizing our proprietary Kepler Intelligence Platform™, we actively manage client programs in over two dozen countries worldwide.
