Client Services Representative

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

Brown & Joseph is seeking Collections Client Services Representative as we continue to grow our team! Client Services Representatives works with our clients to help resolve inquiries. 

Job Responsibilities: 

• Resolve client services inquiries
• Be able to identify any problems and offer resolutions
• Read and interpret client documents
• Maintain and further develop existing client relationships
• Handle assigned group of client portfolios
• Understand and execute departmental procedures, alongside all customized client procedures
• Multitask between emails, client databases, SalesForce and excel spreadsheets

Job Requirements: 

• Ability to handle a large volume of accounts daily. 
• Excellent written and verbal communication skills.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as required.

Compensation and Benefits:

• Salary is $40,000 - $48,000 per year (DOE)
• Premium Health Coverage, Minus the Cost: Comprehensive Medical, Dental, Vision, and Supplemental insurance with minimal out-of-pocket employee premiums.
• Time to Recharge: Enjoy a generous 18 days of PTO from year one, plus 9 paid holidays to ensure you stay refreshed.
• Invested in Your Future: Secure your tomorrow with our 401(k) plan, featuring a competitive company match to help your savings grow faster.

We look forward to you joining the team!