Are you a people person and animal obsessed?
Combine your love for both on the daily!
We are seeking a friendly and organised Client Services Representative to join our team at ARH Canberra!
Both part-time and full-time hours are available.
Our Canberra team are dedicated to providing exceptional care for pets and outstanding service to their owners. We are passionate and committed to ensuring the health and well-being of every animal that walks through our doors.
In this role you will be responsible for providing excellent customer service, including:
- Being the first point of contact for our customers
- Answering and directing a high volume of calls on a switchboard
- Scheduling appointments
- Processing payments
- Administration support
- Supporting our team of Specialists, Veterinarians and Nurses
The successful candidate will be someone who is:
- Available for weekend and weeknight shifts
- Committed to providing only the highest standard of care to our patients, customers and staff
- Resilient with the ability to remain calm during highs and lows
- Able and willing to work with a sense of urgency at times
- Able to prioritise and multi-task effectively
- Has an enthusiastic and positive approach to their work and the team
- Looking for career longevity
- Clean and well-groomed personal presentation
- Proficient in Microsoft Office – Word, Excel and Outlook
- Veterinary industry related qualifications and/or experience within the industry is highly desirable but not essential
This is an excellent opportunity for someone looking to join a big team, expand their skills and knowledge and work with a team of high-performing Veterinary specialists. Competitive hourly rate, staff discounts and rewards program available to the successful candidate.
Apply Now!
Skills Required
- Available for weekend and weeknight shifts
- Provide excellent customer service and be first point of contact
- Answer and direct high-volume calls on a switchboard
- Schedule appointments and manage bookings
- Process payments and handle transactions
- Administration support and clerical duties
- Ability to prioritise and multi-task effectively
- Resilient and able to remain calm during highs and lows
- Able and willing to work with a sense of urgency when required
- Enthusiastic and positive approach to work and team
- Clean and well-groomed personal presentation
- Proficient in Microsoft Word, Excel and Outlook
- Veterinary industry related qualifications and/or experience
What We Do
Greencross Pet Wellness Company is Australia’s largest pet care and wellness organization, operating a network of retail stores (including Petbarn) and veterinary clinics (Greencross Vets), alongside specialty animal hospitals, grooming salons, and other pet-related services.
