Client Services Project Manager

Reposted 4 Days Ago
Be an Early Applicant
Durham, NC, USA
In-Office
57K-143K Annually
Mid level
Healthtech
The Role
The Client Services Project Manager oversees project operations, ensuring compliance with SOPs, manages budgets, coordinates teams, and prepares reports and presentations.
Summary Generated by Built In

Job Overview
Manage the operational aspects of projects and programs. Will ensure that all project work is completed in accordance with SOPs, policies and practices.
Essential Functions
• Create, track and report on project timelines
• Produce and distribute status, tracking and financial reports for internal and external team members and senior management.
• Responsibility for financial reporting on the project including tracking deliverables and invoicing
• Monitor and coordinate efforts of cross-functional project teams and project resources within and outside the organization.
• Meet with team members on a regular basis regarding project tasks to ensure project milestones are met.
• Lead problem solving and resolution efforts.
• Manage project budgets and approval of invoices.
• Produce and distribute reports and presentation materials.
• Provide input into project proposals and RFPs
• Partner with other Project Managers to develop and implement process improvements
• Prepare and present project information at internal and external meetings.
• Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics.
Qualifications
• Bachelor's Degree Req
• 3 years of related experience Req

• Interactive Response Technology (IRT) Req
• Equivalent combination of education, training and experience Req
• Strong communication and interpersonal skills
• Good problem solving skills
• Demonstrated ability to deliver results to the appropriate quality and timeline metrics
• Good teamwork skills
• Excellent customer service skills
• Good judgment
• Ability to work with minimal direction
• Strong software and computer skills, including MS Office applications
• Ability to establish and maintain effective working relationships with coworkers, managers and clients

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $57,000.00 - $142,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Skills Required

  • Bachelor's Degree
  • 3 years of related experience
  • Interactive Response Technology (IRT)
  • Strong communication and interpersonal skills
  • Good problem solving skills
  • Good teamwork skills
  • Excellent customer service skills
  • Good judgment
  • Strong software and computer skills

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
Bangalore, Karnataka
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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