Client Services Project Manager

Join our dynamic eCOA US Client Services Team, currently managing 80 active projects, and play a critical role in ensuring delivery quality and client satisfaction. This is an exciting opportunity to grow your career in project management within a fast-paced, collaborative environment.

Job Overview:
As an Senior Client Services Analyst you will maintain and validate project scope, plans, and schedules for moderately complex projects, ensuring adherence to established success metrics and compliance standards. You will manage stakeholder relationships, monitor risks, and drive project completion under broad supervision. This role is essential to supporting our resource plan and forecast, contributing to operational excellence and client success.

Essential Functions:

• Maintain and validate project scope, plans, and schedules for moderately complex projects.

• Monitor risks to program success and inform stakeholders.

• Manage delivery process, scope, and costs for non-complex projects under broad supervision.

• Execute technical project communication plans and manage stakeholder relationships.

• Identify impacts of change, build awareness, and support organizational change initiatives.

• Evaluate project results against success metrics and recommend process improvements.

• Deliver team reporting and guidance metrics.

Qualifications:

• Bachelor’s degree in Computer Science or related field, or equivalent experience.

• Minimum of 3 years’ experience in a systems development environment.

• Strong technical and commercial awareness.

• Ability to identify business needs and formulate technical proposals.

• Excellent communication skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $57,000.00 - $142,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.