The Opportunity
We have an exciting opportunity for a motivated, client-focused person to join our Wealth Client Services team on a 12-month max-term contract, based in our Brisbane office. Supporting our team of Financial Advisers, you will help keep client portfolios accurate, appointments on track and the office running smoothly, with reception support as part of the mix. If you thrive on variety and take pride in getting the details right, this is a great opportunity to build valuable experience within a leading Australasian wealth business.
Your role, your contribution!
Deliver quality service and outputs to clients in both written and verbal form, including providing reception support as required.
Prepare accurately reconciled client review reporting for Advisers to support portfolio reviews.
Liaise with fund managers and maintain client portfolios through financial planning software.
Manage appointment bookings, document management and data entry to keep team workflow running efficiently.
Maintain accurate and appropriate client data while adhering to strict confidentiality requirements.
Provide general ad-hoc administrative support, including mail, printing, filing and scanning, and support the wider Client Services team.
The benefits of joining us!
Comprehensive training and support, including a dedicated buddy to help you settle in.
Flexible working arrangements – compressed work fortnight with every 2nd Friday off!
A collaborative, client-focused team culture within our Wealth division.
The opportunity to contribute to your local community through the Findex Community Fund.
What you will bring to the role:
Demonstrated experience in a Client Services or similar administrative/client-facing role.
Proven ability to deliver outstanding customer service, including front-of-house or reception experience.
Intermediate proficiency in MS Office (Word, PowerPoint and Excel).
Excellent attention to detail and organisational skills, with the ability to manage competing priorities.
A genuine team player who communicates effectively to achieve shared outcomes.
Ability to adhere to established processes and maintain strict confidentiality of client information.
If this role sounds like a good fit - Apply now!
Our Impact: Why Findex?
At Findex, we help clients manage, grow, and protect their financial future with confidence. Since 1987, we’ve become a leading Australasian provider of integrated accounting, advisory, and wealth solutions, delivered through our “Wealth Accountant” and Family Office models. With 2,500 professionals across over 100 offices, we combine local expertise with global reach and remain committed to supporting clients and communities in creating long-term financial security.
For the Community
The Findex Community Fund (FCF) is dedicated to giving back to the communities we serve. Since 2018, we have donated over $4.3 million to more than 800 charities across Australia and New Zealand. Collectively, our team has dedicated over 9,000 volunteer hours, making a tangible impact in their communities through personal engagement.
For You
At Findex, we focus on developing our people first. With structured training and development opportunities, we allow our people to grow their career in a way that sets them up for success. We actively support our people by giving them extra support to external studies that is relevant to their role.
For our Customers
Together, Findex champion the success of over 75,000 Australasian businesses, helping them grow with expert advice, fresh thinking, and top-tier professional services. Here, you’re empowered to work in a way that brings out your best — supporting your growth, your team, and the clients who trust us to make a real difference.
For Diversity & Inclusion
Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.
Skills Required
- Demonstrated experience in client services or a similar administrative or client-facing role
- Experience delivering outstanding customer service, including front-of-house or reception experience
- Intermediate proficiency in Microsoft Word, PowerPoint, and Excel
- Excellent attention to detail and organisational skills, with the ability to manage competing priorities
- Effective communication and ability to work as part of a team
- Ability to follow established processes and maintain strict confidentiality of client information
What We Do
We’re here to help you build financial security and grow your wealth with confidence. With over 250,000 clients, $28 billion in funds under administration, and more than 30 years of experience, we offer a trusted, one-stop shop for all your financial needs—from wealth management and accounting to personalised advice. Our Family Office model means you have a single, dedicated contact who understands your goals and can pull in expertise from across our network to support you every step of the way. For our team members, Findex is more than just a place to work—it’s a supportive community where careers thrive. We value flexibility, collaboration, growth, and innovation, making Findex an ideal choice for those wanting to make a difference in financial services. Follow us on LinkedIn to connect with our team, find new opportunities, and stay up-to-date with trusted financial insights.
