Client Services Manager

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08109, Merchantville, NJ
In-Office
Healthtech
The Role

 

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Pennsauken Center for ABA Services.

If you are looking for an exciting career opportunity in a field that you can positively impact the lives of children and their families, a Client Services Manager could be the position for you.  BAYADA is mission driven and values based and believes that our clients and their families deserve ABA services delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. 


The Client Services Manager will: 

  • Provide superior customer service to the families we serve and stakeholders

  • Support and guide our families on their journey to obtain services for their loved one

  • Focus on coordination of client services and manage emergent scheduling issues when they arise

  • Assist the team in growing our business, enabling more children in our community to receive quality services

  • Build lasting relationships with clients, referral sources, payors and community organizations 

  • Effectively and positively communicate about and represent our company and services

  • Maintain effective fiscal management of your caseload by monitoring metrics 

  • Partner with the center's clinical leader to provide supervision and support to field employees  


Qualifications for a Client Services Manager: 

  • Bachelor degree is required 

  • Prior healthcare or relevant experience preferred 

  • Prior supervisory experience a plus 

  • Demonstrated record of successfully taking on increased responsibility (goal achievement) 

  • Ambition to grow and advance beyond current position 

  • Strong computer skills required

  • Excellent communication and interpersonal skills 

  

BAYADA Offers: 

  • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Benefits, click here 

  • AMAZING Culture

  • Small local team

  • Glassdoor Greatest Workplaces 2023

  • Comprehensive Salary and Incentive structure

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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The Company
Pennsauken Township, NJ
11,144 Employees
Year Founded: 1975

What We Do

Founded in 1975, BAYADA has become a trusted leader in providing a full range of clinical care and support services at home for children and adults of all ages. With more than 360 offices with 28,000 employees in 23 states and 6 countries, BAYADA has remained true to Mark’s commitment to purpose by finding, training, and supporting employees who take pride and joy in healing and helping. For more information, visit www.bayada.com.

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