Client Services Manager – Children’s Unit

Posted 2 Days Ago
Be an Early Applicant
Sacramento, CA, USA
In-Office
88K-102K Annually
Senior level
Healthtech • Kids + Family • Professional Services • Social Impact
The Role
Manages a children’s unit serving clients with developmental disabilities and oversees staff who coordinate support services for clients and families. Responsibilities include hiring, training, coaching, monitoring, and evaluating staff; reviewing cases and documentation; ensuring legal and policy compliance; providing education and emergency on-call support; and contributing to leadership committees, policies, and procedures.
Summary Generated by Built In

Description

THE ORGANIZATION

Alta California Regional Center (ACRC) is a non-profit agency under contract to the State of California and for 50 years has provided the coordination of services to individuals with developmental disabilities. ACRC employs approximately 900+ persons working out of eight offices in a ten-county area. ACRC is one of 21 Regional Centers in California.

COMPENSATION

The below is dependent upon experience and education.

  • $88,004.80 - $101,899.20 per year

The actual amount offered within this range will depend on a variety of factors including skills and abilities, education, experience, and other relevant job-related factors. It is not typical for an individual to be hired at or near the top of the range for the role. 

THE POSITION AND JOB SUMMARY 

ACRC is seeking a Client Services Manager located in the Sacramento office, to provide management and oversight of a Children’s Unit, serving children with developmental disabilities ages 3-18. The purpose of the Client Services Manager position is to ensure that assigned unit staff are guiding Clients and their families in acquiring and maintaining assessed support and services. Responsibilities include: selecting, training, monitoring, coaching, managing, and evaluating assigned staff; ensuring compliance with all laws, regulations, and regional center policies; conducting periodic and continual review of cases and documentation with Service Coordinators; participation on committees and groups to provide education and training on services for Clients; providing emergency on-call support for assigned staff; participation as a member of the Leadership Team to develop policies and procedures; and serving on Leadership Team work groups.

PHYSICAL REQUIREMENTS 

Extensive sitting at workstation, in meetings, and in vehicle (50%+ of time); Frequent standing and walking; Adequate manual dexterity and coordination to operate standard office equipment, such as computer, keyboard and mouse, copier, scanner, etc.; Hearing and vision corrected to normal range for operation of standard office equipment, transcription of documents and administration of electronic records; Occasional bending, stooping, squatting, kneeling, reaching, and stretching; Occasional lifting of up to 30 lbs. while moving paperwork, supplies, and other office materials; Ability to independently visit off site locations (i.e. client, group, residential and day programs, etc.); Occasional travel outside of catchment area of distances of 100+miles. 

SUMMARY OF OUTSTANDING BENEFITS

ACRC offers an excellent working environment and a benefits package to include:

  • 90% employer-paid health insurance plus low-cost dependent coverage including domestic partners
  • 100% employer-paid dental and vision insurance for employees plus dependents
  • 100% employer-paid employee life insurance coverage
  • 100% employer-paid long term disability coverage
  • flexible benefits pre-tax spending program
  • CalPERS employee pension plan; and 457 and 403-B voluntary tax shelter annuities.

OTHER BENEFITS INCLUDE:

  • 17-22 annual vacation days
  • 12 annual sick days
  • 15 paid holidays
  • Longevity leave
  • Employee Assistance Program, and many other generous benefits.

Many of our employees participate in the Public Service Loan Forgiveness (PSLF) Program 

This is intended to represent a general summary of benefit plans and coverages only.  

Requirements

 JOB REQUIREMENTS AND QUALIFICATIONS 

Applicants must possess a Master’s degree and have three years of experience in a human service (or related) agency, preferably in the field of developmental disabilities OR a Bachelor’s degree and have five years of experience in a human service (or related) agency, preferably in the field of developmental disabilities; ability to interpret and apply relevant laws, regulations, requirements and policy standards; demonstrate excellent written, verbal, and interpersonal communications skills; and have strong time-management and organization skills. Other requirements and qualifications may apply.

 EQUAL OPPORTUNITY EMPLOYER 

Skills Required

  • Master's degree and three years of experience in a human service or related agency, preferably developmental disabilities; or bachelor's degree and five years of such experience
  • Ability to interpret and apply relevant laws, regulations, requirements, and policy standards
  • Excellent written, verbal, and interpersonal communication skills
  • Strong time-management and organizational skills
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Sacramento, CA
450 Employees
Year Founded: 1970

What We Do

Alta California Regional Center is a private, non-profit corporation that provides services and support to individuals with intellectual and/or developmental disabilities and their families.

Similar Jobs

Zscaler Logo Zscaler

Account Manager

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
USA
8697 Employees
66K-94K Annually
Hybrid
Los Angeles, CA, USA
289097 Employees

Altana Logo Altana

Senior Director, Platform Engineering

Artificial Intelligence • Machine Learning • Software
Easy Apply
Hybrid
4 Locations
228 Employees
295K-345K Annually

Gusto Logo Gusto

Product Manager

Fintech • HR Tech
Easy Apply
Hybrid
San Francisco, CA, USA
4405 Employees
179K-263K Annually

Similar Companies Hiring

Playground (tryplayground.com) Thumbnail
Kids + Family • Payments • Social Impact • Software
New York City, New York
80 Employees
Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account