Client Services Manager (Agency Relationships)

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
80K-110K Annually
Junior
AdTech • Marketing Tech • Analytics
Tatari is a data & analytics company focused on buying and measuring advertising across linear and streaming TV.
The Role
As a Client Services Manager, you'll advise agencies and clients, driving account growth through data insights, collaboration, and strategic guidance while managing performance and relationships.
Summary Generated by Built In

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Chime, Rocket Money, and hundreds more—to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.

Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo. 

As a Client Services Manager, you’ll be the trusted advisor to a portfolio of agencies and their clients. You’ll drive account growth through data-driven insights, cross-functional collaboration with internal teams, and strategic counsel on TV buying and optimization. This is a fast paced environment and requires a way of working that is agile and flexible. 

Responsibilities:

  • Serve as primary contact and strategic advisor to agency + client partners
  • Partner weekly with Media Buying to scale TV campaigns and troubleshoot performance issues
  • Master Tatari's platform and leverage internal experts (Engineering, Data Science, etc.) to prioritize and solve client problems
  • Synthesize campaign performance data into clear, actionable optimization recommendations
  • Present weekly performance reviews and strategic narratives that drive client expansion
  • Build and maintain relationships with key agency stakeholders (up to 10% travel)

Qualifications:

  • Bachelor's degree (Marketing, Economics, Statistics, or Business Administration preferred)
  • 2+ years in post-sales account management or client success
  • Strong grasp of linear and streaming TV landscape
  • Exceptional data storytelling and presentation skills—ability to translate technical concepts for non-technical audiences
  • Detail-oriented, well-organized, and meeting-prepared
  • Comfort bridging conversations across engineering and marketing teams
  • AI forward – you embrace AI for process and productivity
  • Bonus: understanding of digital marketing (i.e. SEM, FB), experience with programmatic buying, advanced Excel and data visualization skills.

Benefits:

  • Competitive salary ($80,000 - $110,000/annually)
  • Equity compensation
  • Health insurance coverage for you and your dependents
  • 401K, FSA, and commuter benefits
  • $150 monthly spending account
  • $1,000 annual continued education benefit
  • $500 WFH reimbursement
  • Unlimited PTO and sick days
  • Monthly Company Wellness Day Off
  • Snacks, drinks, and catered lunches at the office
  • Team building events
  • Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.

#LI-HYBRID

Skills Required

  • Bachelor's degree in Marketing, Economics, Statistics, or Business Administration
  • 2+ years in post-sales account management or client success
  • Strong grasp of linear and streaming TV landscape
  • Exceptional data storytelling and presentation skills
  • Bonus: understanding of digital marketing and experience with programmatic buying
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The Company
HQ: San Francisco, California
350 Employees
Year Founded: 2016

What We Do

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Fiverr, OneWheel and Chime—grow their business through linear and streaming TV. We combine a sophisticated media buying platform with proprietary analytics to turn TV advertising into an automated, measurable, and digital-like experience. Our team includes founders and leaders from Google, Microsoft, Stripe, Shazam, Amazon and Facebook. We are growing rapidly as we accelerate our mission to automate the complex landscape of managing and measuring ROI-positive television advertising. We have a long-term goal to make marketing on TV available to businesses of any size.

Why Work With Us

We're honored to have won best workplace awards from both AdAge and Inc Magazine. We are a tight-knit group and we enjoy spending time with each other, whether it’s exploring neighborhood restaurants, or volunteering to support a special cause.

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