Client Services Coordinator

Posted 13 Days Ago
Be an Early Applicant
Hong Kong
Junior
Information Technology • Consulting
The Role
Coordinate and manage multiple client-facing projects, work with cross-functional teams to define project requirements, create project plans, provide leadership and guidance to project teams, identify process improvements, and ensure successful project delivery.
Summary Generated by Built In

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth.  Bold ambition. Practical action. Endless possibilities.

ABOUT THE ROLE

Appnovation’s delivery team manages all projects end-to-end, from discovery and definition, to design, development, deployment, and handover. The delivery team works across our disciplines to ensure that Appnovation delivers a quality product, on time and on budget, using a hybrid process of Agile and Waterfall methodologies. 

YOU WILL HAVE AN OPPORTUNITY TO

  • Coordinate and manage multiple projects 
  • Work closely with strategists, developers, technical architects, product managers, designers, and the client's representatives to define the direction, approach and requirements to project manage the discovery, design and execution
  • Assist in determine project schedules, create detailed project plans and scope statements, and write status reports for each stage of the project 
  • Develop statements of work, project charters and other project documentation
  • Provide leadership and guidance to all members of the project team and to other Delivery team members
  • Identify and provide recommendations for process improvement in the delivery of projects

MUST HAVES

  • 2+ years of Project Management experience, preferably in a technical environment and a heavy focus on managing large client-facing project teams and budgets
  • Ability to work with SMEs to estimate project costs, build detailed project plans / gantt charts, and effectively manage teams of professionals to meet deadlines
  • Knowledge of using Agile and Waterfall methodologies, specifically including scrum leadership 
  • Be fundamentally driven by ensuring good process and be able to adapt different approaches and methodologies
  • Understanding of client business requirements, firm understanding of requirements traceability/signoff and scope management, and the ability to present in a form which is comprehensible to business users and technical professionals
  • Strong management and leadership skills with ownership / accountability of project team success
  • Strong planning, organisational and problem-solving skills
  • Excellent Cantonese and English written and verbal communication skills with the proven ability to effectively communicate across different levels of the organisation

NICE TO HAVES

  • Business analysis and requirements management experience AND/OR in-depth hands-on technical experience
  • Project Management and/or Scrum Master certifications 
  • Intermediate proficiency in Mandarin

WHO YOU ARE:

  • First and foremost, you are passionate and recognized for your depth and proficiency of your project management skills
  • You enjoy learning about new technology and collaborating closely with various other disciplines
  • You are incredible with clients at setting expectations and you strive to help find the best possible solutions for their business problems 
  • Comfortable working in a team setting and with clients, discussing technical and business requirements
  • Excellent organisational and time management skills, and are able to communicate project details, statuses and financials
  • Able and keen to work in a very fast paced, growth environment

WHAT DOES APPNOVATION HAVE TO OFFER?

Appnovation’s development teams are collaborative, friendly and open, and with varied work. We encourage development both professionally and personally! Aside from work, we offer a people and culture-orientated, fun and dynamic environment.

Here are a few more reasons why you should apply: 

  • Work-life Balance
  • Lots of opportunities for personal and professional growth
  • Health Benefits Package
  • Mental Health Support
  • Personal Days Off
  • Fertility and Menopause Leave
  • Fitness Allowance
  • D,E&I Initiatives
  • And much more...


Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.

 

At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital.

Accommodations are available upon request throughout the recruitment process.

The Company
Atlanta, GA
372 Employees
On-site Workplace
Year Founded: 2007

What We Do

Inspiring Possibility
Appnovation is a full service digital consultancy with experience and capacity to meet the needs of even the largest most complex of organizations in the world. Our services portfolio enables us to offer clients the best of experiences when working with our teams so as to make sure we keep the focus on their needs, customers and delivering tangible value to the business. End to end services; endless ideas.

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