Who We Are
Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly. We transform energy into high-value compute with unmatched efficiency at scale. Core Scientific is a publicly trade company (NASDAQ: CORZ).
We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations. Our footprint consists of 11 data center campuses across seven states, housing advanced infrastructure for our customers.
What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts.
Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment. Ready to be part of something exceptional? Apply today and make an impact at Core Scientific.
The Job
We’re looking for an experienced, highly motivated Client Services Coordinator to lead and develop long-term relationships with a portfolio of Core Scientific’s clients. This role combines data center technical expertise, customer relationship management, and industry-specific knowledge. Serve as a primary contact to liaise between client's and cross-functioning internal teams to ensure customer & department sucess.
Responsibilities
- Serve as the primary contact and build long-term HPC relationships and grow the AI/HPC portfolio.
- Analyze customer personas and target audience demographics to generate leads.
- Ownership of networking events to build and maintain local, professional, and channel partner relationships.
- Ownership of market insight and advocacy of the HPC market.
- Collaborate with sales and marketing to drive prospective HPC clients to the data center for onsite tours and meetings with management.
- Act as the client’s advocate within the company, ensuring their feedback influences product development.
- Stay informed about trends in HPC, AI, and cryptocurrency mining to provide value-added insights.
- Work with the sales team to onboard new clients promptly.
- Manage on-boarding and new orders for clients from start to completion, including tracking clients’ orders from origin to our facilities and reconciling the order and delivery timelines.
- Resolve client complaints and prevent additional issues by improving processes when applicable.
- Track key account metrics for each client in the portfolio.
- Work directly with site management, technicians, and development to meet clients’ expectations for customer success.
- Foster open, respectful, and professional communication directly within the team, with co-workers/ teammates, and leaders across the organization.
- Performs other duties as assigned.
Qualifications
- A bachelor’s degree in a relevant field is required.
- 5+ years of relevant experience in customer-facing roles with a successful track record of identifying, communicating with, and building relationships that convert directly to both top and bottom-line results, required.
- Experience working in or with mission-critical data centers, AI hardware/software, Nvidia, and other leading technology ecosystem partners.
- Knowledge of HPC, AI Infrastructure, hyperscale technology.
- Familiarity with cloud platforms, data center operations, or high-performance computing systems.
- Proven high-touch account management experience or other relevant experience.
Reports To
Senior Director, Client Services
Location
On Site
Travel
Occasional travel may be required as needed.
Work Environment
This job operates in a professional office environment. This role routinely utilizes standard office equipment, including laptop computers and smartphones.
Physical Demands
While performing the duties of this job, the employee is frequently required to sit, stand, walk, use their hands, and lift up to 20 pounds.
Position Type/ Expected Hours of Work
This is a full-time, onsite position. General hours and days of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some nights and weekends may be required.
Supervisory Experience (Yes or No)
No
Skills Required
- Bachelor’s degree in a relevant field
- At least 5 years of relevant experience in customer-facing roles
- Successful track record identifying, communicating with, and building relationships that produce business results
- Experience working in or with mission-critical data centers, AI hardware/software, NVIDIA, or leading technology ecosystem partners
- Knowledge of HPC, AI infrastructure, and hyperscale technology
- Familiarity with cloud platforms, data center operations, or high-performance computing systems
- High-touch account management experience or equivalent relevant experience
Core Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Core Scientific and has not been reviewed or approved by Core Scientific.
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Healthcare Strength — Paying 100% of employee medical premiums alongside dental, vision, and life coverage points to a notably strong health benefits design. Offering multiple medical plan choices and substantial dependent coverage further reinforces healthcare as a standout component of total rewards.
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Retirement Support — A 401(k) program with a 6% employer match and immediate vesting signals meaningful support for long-term savings. The presence of equity awards and potential bonuses adds additional reward vehicles beyond base pay.
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Leave & Time Off Breadth — An unlimited vacation policy, paid holidays, paid sick days, and paid parental leave indicate broad time-off coverage. A remote work program and flexibility elements can also enhance the practical value of time off and benefits usage.
Core Scientific Insights
What We Do
We mine digital assets because we believe blockchain is more than just another disruptive technology. It’s an opportunity to reshape our institutions to be more fair, inclusive, and sustainable. We self-mine with a 100% carbon neutral footprint, and to date, 55-60% of our electricity comes from sustainable power, including solar, wind, and hydro. We take sustainability in our self-mining seriously.
Why Work With Us
Join our team to be at the forefront of this nascent technology that will shape our future. From processes to culture, we’re building something new from the ground up. Unapologetically, we work hard, run hard, keep bureaucracy to a minimum and hold ourselves accountable in our quest to build something special.
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