Client Services Associate, Surveys

*Start date - July 7th 2025* 

Third Bridge provides expert research services to the biggest private equity funds, consulting firms, credit, and public equity funds across all regions. Our insights from people help them make fast, high-quality investment decisions.

Founded in 2007, we’ve grown to over 1,300 employees across nine offices worldwide, delivering around-the-clock support to more than 1,000 leading investment funds and consulting firms.

Our commitment to fostering growth, driving collaboration, and rewarding bold action makes Third Bridge the ideal launching pad for commercially driven individuals to thrive in the business world.

Surveys are widely used to gather quantitative and qualitative data using relevant questions from a sample of respondents. Third Bridge provides online B2B surveys by giving our clients access to high-quality responses from hard-to-find experts via our pre-screened, proprietary network. Our panel of experts covers all geographies, industries and functions. We have a dedicated Surveys team across the US and Europe that works around the clock to help clients with survey design, coding, fielding and results seamlessly and quickly.

The Survey Associate position is a key enabler in the development of our Surveys team as well as in the design of tools and processes to create the Surveys end product. The end goal is to provide a top quality Survey product that will drive market share gains across our clients by meeting their needs for quantitative insights.

Third Bridge is seeking an ambitious and enthusiastic Survey Associate to join the Surveys Team in Los Angeles. The Surveys Associate will be responsible for the creation and execution of Surveys that help clients qualify and quantify industry trends through benchmarking analyses, product forecasting, and general competitive market analyses.

Reporting to the Regional Manager, Surveys, you will interact daily with our clients and our specialist community. As specialists are a shared resource, you will also frequently interact with key stakeholders within the Consulting and Private Equity verticals globally. Finally, as we are working in an agile way, you will be closely involved across business, product, data and development initiatives and work closely with our internal product, tech and data consolidation teams.

Responsibilities:

• The Survey Associate will be responsible for the execution of Surveys that help clients qualify and quantify industry trends through benchmarking analyses, product forecasting, and general competitive market analyses

• Provide feedback on clients’ Survey design, targeting specialised topics and populations

• Build out panels of experts according to client requirements

• Navigate survey requests with complex requirements and client-specific preferences

• Coordinate, problem-solve and build strong working relationships with panellists, clients, survey partners, and colleagues

• Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment

• Superior writing, logic and interaction skills; including oral and written communication as well as organisational skills

• Strong commercial acumen and familiarity or interest in understanding of different industries (including but not limited to Healthcare, Technology, Life Sciences, Consumer Goods, Financial Services), as well as how Consulting and Private Equity clients work, their organisational structure, asset class in which they operate, and how Surveys support their workflow

• Proven ability to work in a rigorous, fast-moving environment

• Meticulous attention to detail and a strong analytic outlook (including experience with data sets in Excel or Gsheets format)

• Ability to handle multiple tasks and prioritise, identify and solve problems

• A plus, but not required: Experience with market research and survey design, primarily via exposure to survey design and the use of online survey platforms (gained in education or in a professional environment)

Requirements

• Bachelor’s degree

• 0-2 years of experience in the financial services industry, with a strong understanding of Consulting and Private Equity, various industries and data analysis

• The successful candidate must, by the start of the employment, have permission to work in the country they are applying. 

Thrive at Third Bridge!

Beyond pay, you can expect clear performance goals and to be recognised for your contributions. 

We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our compensation and benefits:

Salary

Competitive base salary of $70,000 with access to our uncapped bonus scheme after just 1 month.

Time Off
Vacation: 15 vacation days and 2 personal days, increasing to 20 vacation days after 2 years of service.
Holidays: 11 full company holidays and 4 half-day holidays.
Volunteer Time: 2 CSR volunteer days annually.

Health & Wellbeing
Comprehensive healthcare coverage through Cigna, including a 100% employer-paid medical plan option.
Access to Wellhub and an Employee Assistance Program (EAP).
Life insurance and long-term disability coverage.
Pre-tax savings accounts: commuter, dependent care FSA, HSA, and medical FSA.

Retirement
401(k) plan with Roth and traditional options including a company match of up to 5% of your base salary.
Access to Prosperwise, a financial advice tool.

Additional Benefits/ Perks
Competitive parental leave policy.
Pet insurance.
Personal development allowance to support your growth.
Phone allowance.
Flexible work options, including a Work from Anywhere program and Summer Fridays.
Access to stocked kitchens and regular social gatherings.
Commitment to ESG initiatives such as CSR, D&I, environment and various employee resource groups (ERGs).

All your information will be kept confidential according to EEO guidelines.