CLIENT SERVICES ASSOCIATE - FINANCIAL SERVICES
Dunham & Associates Holdings, Inc. and its subsidiaries (collectively, “Dunham”) is a thought leader in the financial services industry. The way we work is a direct reflection of our company culture; we believe in accountability, putting our clients first, and constantly striving for growth. Since 1985, Dunham has grown to become a multi-billion-dollar firm. We work with close to 1,400 Financial Advisors across all 50 states.
Dunham & Associates Investment Counsel, Inc. (DAIC), a subsidiary of Dunham, is an independently owned, registered Broker/Dealer and Investment Adviser helping Financial Advisors and individual investors reach their long-term goals. The firm's focus is on providing disciplined wealth management solutions and related services.
As a Client Services Associate, you will be responsible for managing new and existing accounts, including but not limited to, account opening, funding, and ongoing maintenance. This position is the point of contact for issue resolution and client inquiries and entails significant interaction with both clients and financial advisors via phone, email, and other electronic media. Extreme professionalism is required at all times. To excel in this position, the ideal candidate is enthusiastic, team-oriented, and possesses the ability to provide exceptional customer service.
This is an onsite position in San Diego. We are unable to sponsor visas at this time.
ESSENTIAL JOB FUNCTIONS
- Execute mutual fund trade requests and portfolio rebalancing requests;
- Set up, review, and verify new accounts;
- Ascertain that policies and procedures for customer requests have been adhered to in accordance with all compliance requirements;
- Work across internal departments (Analysts, Sales, and Operations) to accomplish daily tasks, workflows, and ongoing projects;
- Serve as point of contact for issue resolution and client requests;
- Update financial advisors on progress and resolution of client issues/requests;
- Provide clients and financial advisors with account-related information;
- Support internal departments with campaigns and projects;
- Discuss investment advisory products and platforms with existing and prospective clients.
- Perform other job-related duties as assigned.
- Bachelor’s degree, preferably in business or finance;
- Current FINRA SIE, Series 7 and 65/66 license or willingness to complete within designated timeframe;
- Minimum 2 years of experience working in a client service role, preferably in the financial services industry;
- Proficiency in Microsoft Office;
- Excellent organizational and interpersonal skills;
- Ability to contribute and thrive in a lively team-based setting
Salary DOE: $28.85 to $40.87 per hour
Dunham & Associates Investment Counsel, Inc. is a Registered Investment Adviser and Broker/Dealer. Member FINRA / SIPC. Advisory services and securities offered through Dunham & Associates Investment Counsel, Inc. Trust services offered through Dunham Trust, an affiliated Nevada Trust Company.
Skills Required
- Bachelor's degree, preferably in business or finance
- Current FINRA SIE, Series 7 and 65/66 license or willingness to complete
- Minimum 2 years of experience working in a client service role, preferably in financial services
- Proficiency in Microsoft Office
- Excellent organizational and interpersonal skills
- Ability to contribute and thrive in a lively team-based setting
What We Do
In 1985, Dunham & Associates Investment Counsel Inc., (“Dunham”) was founded with the uncommon idea that fees paid by clients should be tied, in some way, to the performance of the investments they own. Today, Dunham and its affiliate Dunham Trust Company (“DTC”) have grown to become a multi-billion dollar firm, but we are still driven by the values of fairness and accountability that the firm was founded on more than three decades ago. Important Disclosure: Dunham & Associates Investment Counsel Inc., reserves the right, to the extent permitted under applicable law, to retain and monitor all electronic communications. Dunham & Associates Investment Counsel Inc. will not accept purchase or sale orders via LinkedIn or its messaging systems. Dunham & Associates Investment Counsel Inc. is not responsible for content posted by third-parties. Statements and messages for US residents only and subject to the following terms; https://www.dunham.com/. Dunham & Associates Investment Counsel, Inc. offers access to trust services through Dunham Trust Company, an affiliate of Dunham. Dunham & Associates Investment Counsel, Inc. is a Registered Investment Adviser and Broker/Dealer. Member FINRA/SIPC. Third-party posts found on this profile/page do not reflect the views of Dunham & Associates Investment Counsel, Inc. (“DAIC”). They have not been reviewed by DAIC as to accuracy or completeness.
