Ready to grow with a collaborative and supportive team? Apply now! We look forward to getting to know you! We are a full service, AAHA accredited veterinary practice just outside of Middletown, CT. We are seeking an experienced Client Service Supervisor to join our team.
The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen.
Why We Need You
As a member of the VCA team, your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so they will partner with us for the lifelong care of their companion animals.
Essential Skills: Knowledge of sales and marketing techniques, goal oriented. • Good communication skills, both written and oral, with a wide range of personalities and cultures • Background in managing service oriented operations. • Ability to plan, organize and effectively present ideas and concepts. • Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively. • Must be able to handle multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
Must have a minimum of 2 years experience in medical care facility operations management.
Benefits include: 401K, health/dental/vision insurance, mental health support, long-term & short-term disability, life insurance, legal assistance, generous pet care discount and more.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.Skills Required
- Minimum of 2 years of experience in medical care facility operations management
- Knowledge of sales and marketing techniques
- Goal-oriented approach
- Strong written and oral communication skills
- Experience managing service-oriented operations
- Ability to plan, organize, and present ideas effectively
- Ability to assess information from clients, staff, and other sources objectively
- Ability to manage multiple tasks and changing priorities under stress
What We Do
A leader in veterinary care, VCA Animal Hospitals is a family of hometown animal hospitals dedicated to positively impacting pets, people, and communities. They provide world-class medicine and hometown care to more than four million pets each year, offering a range of services from primary and urgent care to specialty and emergency medicine. VCA is part of the Mars Veterinary Health family of brands.
VCA Animal Hospitals Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
