Client Reports Administrator

The Client Reports Administrator is responsible for the accuracy, integrity, and timely delivery of client reporting across performance, advisory fee, and fiscal (tax) reporting. Beyond recurring production, the role applies its knowledge of investment products and reporting processes to resolve issues that fall outside routine steps and to validate data from internal and external sources. Developing competency across all three disciplines, the role partners closely with Advisory, Operations, Finance, and Technology to support our core private wealth clients and the firm’s evolving reporting needs. 

• Reporting production. Prepare, validate, and deliver monthly, quarterly, and annual reporting across performance, advisory fees, and fiscal (tax) reporting, ensuring accuracy and completeness before distribution. 
• Data integrity & issue resolution. Maintain data integrity across reporting by identifying discrepancies, investigating their root cause, and resolving issues at source. Escalate unresolved or complex issues promptly to prevent impact on client reporting. 
• Vendor data & statement interpretation. Work with external vendors to source pricing and transaction data for products held outside our primary custodian. Interpret statements and transaction notices across established products, and ensure the data is entered accurately for reporting. 
• Advisory fee reporting. Calculate and reconcile monthly advisory fees, including blended AUM, negotiated rates, and fee adjustments, ensuring accuracy across accounts. 
• Fiscal (tax) reporting. Support year-end fiscal reporting in partnership with Fund Operations, reconciling tax data and sourcing distribution breakdowns for third-party holdings (e.g., ETFs, stocks, third-party mutual funds) from fund companies or reliable sources. Collect, verify, and distribute tax slips to client and accountant portals. 
• Data management. Maintain historical reporting data—fund distributions, tax breakdowns, and foreign exchange rates—and match internal account transfers and share-class switches. 
• Stakeholder support. Monitor the team inbox and respond to reporting, tax, and investment queries from the Private Wealth team, including validating performance return accuracy, reviewing adjusted cost base (ACB) calculations, and explaining gain/loss impacts on sales. 
• Process improvement & documentation. Identify opportunities to refine and streamline processes, document procedures, and flag system issues; contribute to cross-team initiatives that improve reporting quality and efficiency. 
• Cross-rotation. Develop and maintain competency across all three reporting disciplines, supporting the team’s resilience and consistent delivery. 

• Bachelor’s degree in Business, Finance, Accounting, or a related field (or equivalent experience). 
• 3 years of experience in financial services administration or investment operations preferred. 
• Related financial services education or progress toward a designation (e.g., CSC, CFA, CFP) an asset. 
• Strong investment and tax knowledge. 
• Proficiency with Excel and strong numerical aptitude; familiarity with SQL or BI tools an asset. 
• Strong analytical and problem-solving skills, with close attention to detail. 
• Comfortable gathering and working with reporting data. 
• Excellent written and verbal communication skills. 

This position comes with a competitive base salary hiring range of $51,000-$64,000, dependent on experience, skills, qualifications and internal equity. 

At Nicola Wealth, our people grow our business, delight our clients, and live our values every day. Our comprehensive compensation and benefits package reflects our appreciation for this commitment. Whether it’s participating in our profit sharing and benefit programs on day one, or the opportunity to participate in our share ownership program, our people are able to go beyond a conventional salary and bonus structure. To learn more about our complete package, visit: www.nicolawealth.com/total-rewards.

This role is a current vacancy within Nicola Wealth.