At Scene we focus on making sure our clients get the best results as the given experience they acquire, by balancing their reputation and brand awareness which are both important for our company.
Job DescriptionThe Client Relationship Representative will deliver outstanding customer service to both our internal and external customer base. The successful candidate will build excellent relationships and capitalize on customer loyalty by providing customer service. With the use of numerous applications, the candidate will be responsible for researching, analyzing, and taking the initiative for proactively resolving issues and problems.
Salary range: $44000 - $52000 per year.
Job Description
Educate our clients about all products and services and industry trends.
Responsible for developing, tracking, and reporting. Along with offering business-building ideas to enable our customers to become more efficient in the way they do business with us.
Work closely with other representatives to build, reinforce, and maintain existing clients and relationships..
Highly diligent in understanding customer requirements.
Demonstrating strong multi-tasking skills while still being accessible to our client base by performing the day-to-day operations
Post-secondary education strongly preferred.
Previous sales services experience, an asset.
Positive attitude.
Good communicator and team player.
Problem-solving and conflict resolution skills.
Working knowledge of MS Word, Outlook, and web-based technologies.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Post-secondary education
- Previous sales services experience
- Positive attitude
- Good communication skills
- Teamwork skills
- Problem-solving skills
- Conflict resolution skills
- Working knowledge of Microsoft Word
- Working knowledge of Microsoft Outlook
- Working knowledge of web-based technologies
What We Do
Scene Events is a Chicago-based events and brand-marketing company. It helps clients achieve strong results by balancing experience, reputation, and brand awareness. The company supports multiple brands, managers, and categories, coordinating with internal and external teams on product development and marketing. Its event-oriented roles include planning, coordinating, setting up, tearing down, and following up on events in a fast-paced environment.
