The Role
Serve as the branchs welcoming face, perform teller transactions, balance cash drawer, open and maintain accounts, consult clients on products, make referrals to lending and investment partners, and support branch lending processes while ensuring regulatory compliance and strong client relationships.
Summary Generated by Built In
More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.
With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Client Relationship Consultant, you’ll be the welcoming face of our branch and a trusted partner for our clients. Your work helps people confidently navigate their financial lives while supporting strong, lasting relationships with our bank. Every interaction is an opportunity to create a positive experience and make a meaningful impact.
In this role you'll
- Engage clients with exceptional service while supporting a wide range of sales and service activities.
- Process routine financial transactions with accuracy and efficiency, including deposits, withdrawals, check cashing, and loan payments.
- Balance your cash drawer with precise currency and coin handling.
- Consult with clients to understand their needs and introduce products, services, and digital banking tools that support their goals.
- Identify opportunities to expand relationships and make referrals to partners across Commercial Lending, Treasury Management, Mortgage Lending, and Investment Services.
- Proactively communicate with clients to educate, resolve concerns, strengthen loyalty, and gather feedback.
- Hold appointments to identify client needs, provide solutions, and support their financial success.
- Open new accounts, maintain existing accounts, and resolve account issues while ensuring compliance with policies, procedures, and regulations.
- Support branch lending processes by answering questions, completing applications, and preparing accurate documentation.
What we're looking for
- You have a High School Diploma or G.E.D. (Required).
- You bring entry-level experience in teller, banking, or sales roles with established goals (Required).
- An equivalent combination of education and experience can be considered in lieu of a degree.
What helps you shine
- You enjoy helping clients and excel at building relationships through strong communication and interpersonal skills.
- You’re confident discussing banking products and services and can recognize opportunities to recommend solutions.
- You’re skilled at multitasking and can adapt quickly to evolving client and branch needs.
- You have a basic understanding of retail banking products, policies, and systems.
- You can review financial information, including credit data, to identify client needs and suggest options.
- You are comfortable with Microsoft Outlook, Word, and other business tools.
- You demonstrate professionalism in person, over the phone, and via email.
- You can lift up to 25 pounds as part of the role.
Our Company Values
- Do the right thing
- Mutual respect
- Honesty and integrity
- Accountability
What Our Team Says
- "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." – Glassdoor review
Compensation & Benefits
- Targeted starting salary range (based on experience): $19.00 - $24.50
- Annual incentive potential
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Skills Required
- High School Diploma or G.E.D.
- Entry-level experience in teller, banking, or sales roles with established goals
- Enjoy helping clients and strong communication and interpersonal skills
- Ability to discuss banking products and recognize opportunities to recommend solutions
- Skilled at multitasking and adapting to evolving client and branch needs
- Basic understanding of retail banking products, policies, and systems
- Ability to review financial information, including credit data, to identify client needs
- Comfortable with Microsoft Outlook, Word, and other business tools
- Professionalism in person, phone, and email
- Ability to lift up to 25 pounds
Banner Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Banner Bank and has not been reviewed or approved by Banner Bank.
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Healthcare Strength — Multiple medical plan options, dental (including adult orthodontia), and vision are offered alongside company‑paid life and AD&D, company‑paid short‑term disability, and an Employee Assistance Program. Access to a Wellness Coach and additional health resources broaden the support for physical and mental wellbeing.
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Leave & Time Off Breadth — The package includes generous vacation, paid sick leave, 11 paid holidays, paid parental leave, and 16 hours of paid community service annually. Corporate materials also outline flexible scheduling, personal‑leave hours for cultural or other needs, and gender‑neutral parental leave for birth and non‑birth parents.
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Wellbeing & Lifestyle Benefits — Tuition reimbursement, public transportation reimbursement, employee banking discounts, and service/recognition awards enhance overall value. Role‑dependent incentives and commissions, together with ongoing wellness coaching access, round out everyday benefits.
Banner Bank Insights
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The Company
What We Do
Banner Bank is proud to serve the West with comprehensive financial services. More than 130 years ago we started with core values that never go out of style: listen, learn and help people and businesses reach their goals. Today across Oregon, Washington, California and Idaho—we deliver a high level of individual service as a community bank, while also offering competitive products some might expect to find only at a nationwide financial institution. Member FDIC. Visit us for more information on the best banking solutions for your business.
