Client Relationship Associate

Posted 5 Days Ago
Be an Early Applicant
Bogotá, Bogotá, D.C.
In-Office
Entry level
Healthtech
The Role
The Client Relationship Associate will manage client relationships, drive business growth, and ensure exceptional client service while supporting sales initiatives.
Summary Generated by Built In
📍 Location: Bogotá, Colombia (Hybrid)
🕒 Experience Level: Entry level

About the Role

You will play a pivotal role in driving business growth and ensuring exceptional client service. This position is split between strategic business development and account management, with approximately 50% of your time dedicated to securing and expanding our base business revenue.

You’ll be the face of IQVIA for your assigned clients, managing relationships, ensuring service excellence, and identifying new opportunities to deliver value through our innovative healthcare solutions.

Key Responsibilities

Client Service & Account Management

  • Represent IQVIA in all service and sales-related activities with assigned clients.
  • Manage 2–3 key accounts, ensuring alignment with account plans and client satisfaction goals.
  • Build and maintain strong relationships across client organizations, including key stakeholders and decision-makers.
  • Lead service reviews and ensure deliverables meet client expectations in terms of quality and timeliness.
  • Resolve first-line service issues and coordinate second-line support with internal teams.

 

Sales & Business Development

  • Secure contract renewals and identify opportunities to expand existing agreements.
  • Understand client business challenges and collaborate with internal teams to develop tailored solutions using IQVIA’s portfolio.
  • Support strategic planning and execution of account growth initiatives.
  • Identify and pursue new business opportunities and win-back strategies.

 

Qualifications

  • Bachelor’s degree in Business Administration, Industrial Engineering, or related fields.
  • 1 year of experience in marketing, consulting, or commercial roles (pharmaceutical industry experience is a plus).
  • Advanced English proficiency.
  • Strong command of Microsoft Office tools.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strategic thinking and analytical mindset.

 

Why IQVIA?

Join a global leader in health information technologies and analytics. At IQVIA, you’ll be part of a team that’s transforming healthcare through data-driven insights and innovative solutions.

🔗 Apply now and be part of a company that’s shaping the future of healthcare.

 

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

Top Skills

MS Office
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The Company
Bangalore, Karnataka
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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