Job Overview
To assist department Director in developing department strategy and team building; to ensure a high standard of service to clients and develop strategies in alignment with departmental objectives; manage key client relationships; manage direct reports. (Occasional travel might be required)
Essential Functions
• Ensure consistent and outstanding quality against department deliverables.
• Manage customer relationships and lead the teams towards successfully achieving customer deliverables.
• Manage the standard operating procedures of the department and ensure compliance with ICH GCP guidelines.
• Oversee the maintenance, review and implementation of Quality Control procedures.
• Lead departmental and company Projects and Initiatives.
• Conduct capacity planning.
• Assist the Business Development team with RFP(Request for proposal)/RFI (request for information) review for assigned accounts, working closely with the internal teams and the client.
• Oversee forecast, backlog and projections for existing account and for direct reports; complete forecasting for existing accounts.
• Manage staff in accordance with organization’s policies and guidelines. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development, rewarding and disciplining employees; addressing employee relations issues and resolving problems.
Qualifications
• Bachelor's Degree Life sciences or related discipline
• 10 years of relevant experience, including collaboration with clients
• Prior medical devices/connected devices experience is a must
• Good team leadership skills
• Excellent communication and interpersonal skills
• Basic Knowledge of computers preferably Microsoft Office Excel and Microsoft Office Word
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
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What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
