We're hiring a Full-Time Entry-Level Client Relations Associate to support customer communications, client engagement, account coordination, and business growth initiatives.
This opportunity is perfect for recent graduates, career changers, and motivated professionals looking to launch a career in client relations, customer service, account management, business development, marketing, or communications.
No prior client relations experience is required. We provide paid training, one-on-one mentorship, and ongoing professional development to help you build valuable skills and advance your career.
About the RoleAs an Entry-Level Client Relations Associate, you'll serve as an important connection between our clients and internal teams. You'll help strengthen client relationships, coordinate communications, support marketing initiatives, and contribute to a positive customer experience while gaining hands-on business experience.
This role provides experience in:
- Client Relations
- Customer Service
- Account Management
- Business Development
- Marketing
- Customer Success
- Communications
- Business Operations
- Leadership Development
You'll work in a collaborative environment where relationship-building, communication, and problem-solving are valued every day.
Key Responsibilities- Build and maintain strong relationships with clients and customers
- Respond to client inquiries with professionalism and exceptional customer service
- Support client onboarding and account management activities
- Coordinate customer communications and engagement initiatives
- Assist with marketing campaigns, promotional events, and outreach efforts
- Collaborate with internal teams to ensure successful project execution
- Track project timelines, client interactions, and account activity
- Prepare reports, presentations, and client updates
- Identify opportunities to improve customer satisfaction and client retention
- Maintain accurate customer records and documentation
- Participate in ongoing training focused on communication, leadership, and professional development
We're looking for candidates who are:
- Friendly, professional, and relationship-focused
- Excellent communicators with strong interpersonal skills
- Customer-oriented with a positive, solution-focused mindset
- Organized and detail-oriented
- Adaptable and able to manage multiple priorities
- Motivated to learn and grow professionally
- Collaborative team players who thrive in fast-paced environments
- High school diploma or equivalent
- Full-time availability
A degree in Business, Marketing, Communications, Public Relations, or a related field is beneficial but not required.
Experience in any of the following is helpful, but not required:
- Customer Service
- Client Services
- Retail
- Hospitality
- Sales
- Marketing
- Administrative Support
- Event Coordination
- Account Support
We believe in developing talent from within and providing the training needed for long-term success.
Benefits include:
- Competitive weekly compensation
- Paid training and comprehensive onboarding
- One-on-one mentorship and career coaching
- Leadership development programs
- Performance-based advancement opportunities
- Hands-on experience in client relations, marketing, and business operations
- Collaborative, supportive, and team-oriented workplace
- Clear opportunities for internal promotion and career growth
This is more than an entry-level job—it's the beginning of a rewarding career path with opportunities to advance into leadership, management, and client-facing roles.
You'll develop valuable skills in:
- Client Relationship Management
- Customer Success
- Account Management
- Professional Communication
- Marketing and Brand Representation
- Business Development
- Problem-Solving
- Leadership and Team Collaboration
Whether you're beginning your career, transitioning into a new industry, or looking for a company that invests in employee development, this role provides the experience, mentorship, and training needed to succeed.
Why Join Our Team?Our people are our greatest asset. We provide ongoing mentorship, structured training, and real-world experience to help every team member reach their full potential. If you're looking for a career where you can develop professional skills, build meaningful client relationships, and grow into leadership opportunities, this is the place for you.
Apply TodayTake the next step toward a rewarding career in client relations, customer service, account management, marketing, communications, and business development.
Apply today for our Entry-Level Client Relations Associate position and begin building a successful career with a company dedicated to your professional growth and long-term success.
Skills Required
- High school diploma or equivalent
- Full-time availability
- Excellent communication and strong interpersonal skills
- Friendly, professional, relationship-focused demeanor
- Customer-oriented with a positive, solution-focused mindset
- Organized and detail-oriented
- Adaptable and able to manage multiple priorities
- Motivated to learn and grow professionally
- Collaborative team player who thrives in fast-paced environments
- Degree in Business, Marketing, Communications, Public Relations, or related field
- Experience in Customer Service
- Experience in Client Services
- Retail experience
- Hospitality experience
- Sales experience
- Marketing experience
- Administrative Support experience
- Event Coordination experience
- Account Support experience
What We Do
Invictus MSI is a team-oriented Marketing and Advertising firm focused on empowering change and social justice campaigns to help local Bay Area communities. Our 501(C)3 nonprofit clients have long histories of bringing creative, evidence-based solutions to major societal problems that require our collective, immediate response. Recently, their focus is attacking the opioid and gun violence epidemic in schools, but they currently offer more than 20 programs to promote safer, happier communities for children to grow up in. Our team is responsible for both raising awareness to their potentially life-saving programs and providing the funds necessary to implement them. Now that our team has developed a reputation for representing our 501(C)3 clients with integrity and enthusiasm, our goal is to continue expanding our client’s reach. We understand that learning how to successfully run a business is no small task, and requires a solid foundation in both leadership and management. To ensure our clients are in the best hands, each member of our team is provided with mentorship and hands-on-training through every step of the campaign development process. To learn more about our partnership, please visit https://www.leadrugs.org/lead-the-way/
.jpg)
