OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth and so much more!
Summary of the role:
- The objective of this position is to perform data entry and data maintenance for clients’ quoted rates in our system to make sure billing automation is accurate.
About OEC Group
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance, and more.
About the Position
Essential Duties and Responsibilities include the following (other duties may be assigned):
- Create, maintain, and enter data on a regular basis to ensure that our system has the clients' updated rates.
- Coordinates with account executives and sales support teams to make sure accurate information is being provided.
- Generate reports for internal use to pinpoint certain changes needed for specific customers.
- Maintain Excel reports to keep track of the company’s overall KPI for certain tasks.
- Provide insight to other departments/teams on how the system is linked to billing functions.
- Help troubleshoot internal documents for shipment cost/revenue.
- Maintain and take ownership of the account’s billing/charging SOP based on account executives’ needs and their agreement with clients.
- Provide support to sales and sales support teams for fixing outdated data and making sure each client is up to date with the latest billing regulations for shipping.
- Auditing accounts on a regular basis to make sure information matches on different platforms.
- Work with different departments to make sure the system is functioning properly for special case scenarios.
- having detailed knowledge of the shipping industry and the operational aspect to troubleshoot cases that are needed
Work Schedule
GDL Office 7:00 am - 4:00 pm or 8:00 am - 5:00 pm GDL Time
Computer Skills
To perform this job successfully, an individual should have experience with Microsoft Office.
Education & Experience
- Associate's degree preferred and 1-3 years of experience related to sales support and/or account management in a B2B setting.
- Must have basic knowledge of pricing and sales procedures in order to generate accurate reports.
Perks & Benefits of OEC Group
- Law benefits
After successfully completing a standard 90-day probationary period the employee is provided with the following benefits package. This includes:
- Full Health Insurance Premium (Medical and Dental)
- Vacation Days
- Personal Days
- Floating Days.
- Monthly Food Vouchers
- Annual performance reviews with the opportunity for annual salary adjustment and annual end-of-year bonus
Company Culture
OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team-building activities!
OEC Group is an Equal Opportunity Employer.
#LI-Hybrid
Skills Required
- Experience with Microsoft Office
- Associate's degree
- 1-5 years of experience related to sales support or B2B account management
- Basic knowledge of pricing and sales procedures
- Detailed knowledge of the shipping industry and operational processes
What We Do
OEC Group Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in New York and branches throughout Asia, North America and Europe; OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambition have helped us to become one of the emerging leaders in the logistics/importing market in the US. OEC Group's annual cargo volume has consistently put us in the top 2 position for Transpacific Trade. We provide freight transportation and logistics and information services to over 50,000 customers through a network of offices in North America, Europe, Asia, South America, Australia, and the Middle East. Our cargo volume is leveraged with the most competitive rates in both ocean and air services. With OEC Group you have access to a variety of carriers without the contractual liability. With ever-changing market conditions and government regulations, logistics becomes more complex as years go by. OEC Group takes care of the complexities of logistics and allows you to focus on your core businesses. USA Locations: Atlanta, Boston, Chicago, Denver, Dallas, Houston, Kansas City, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Phoenix, Portland, San Diego, San Francisco, Seattle, Saint Louis, Salt Lake City. Visit us at www.oecgroup.com to learn more about our company!
