Client Partner: Payments

Posted 5 Days Ago
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London, Greater London, England
Senior level
Artificial Intelligence • Software
The Role
The Client Partner will lead project execution in the Banking/Payments division, managing client relationships and overseeing delivery of complex projects. Responsibilities include collaboration with internal teams, contributing to sales efforts, and mentoring junior staff.
Summary Generated by Built In

What we do

At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. Our full-stack development, data engineering, digital product, and enterprise AI solutions cater to a range of industries, including payments, banking, capital markets, and life sciences.

We are headquartered in Miami, Florida, have offices in Bulgaria, Colombia, and Romania, and are rapidly expanding our global footprint. Our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in America.

We hire the best and brightest. If you have talent and ambition, join us and be part of an environment that fosters innovation, collaboration, and growth. Welcome to Blankfactor!

What to expect in this role

We are seeking a Client Partner to lead the execution of projects within our Banking/Payments division. The ideal candidate will have a strong background in banking or payments, with 5-10 years of experience in asset management, banking, or other segments of the financial services industry. As a Client Partner, you will be responsible for managing client relationships, overseeing project delivery, and contributing to the growth of our Banking/Payments practice.

We are looking for a Client Partner for large and complex engagements. You will be responsible for overseeing and managing activities at the program level and ensuring client communication is clear and transparent. You will be a leader in a work culture where teamwork is encouraged, excellence is rewarded, and diversity is respected and valued.

Key Responsibilities

  • Serve as the primary point of contact for assigned clients, ensuring clear communication and transparency throughout the project lifecycle.
  • Lead the execution of complex projects, managing cross-functional teams and ensuring timely delivery of high-quality solutions.
  • Collaborate with internal teams, including development, QA, and data science, to drive successful project outcomes.
  • Contribute to the sales process by identifying new business opportunities, participating in client meetings, and developing proposals.
  • Maintain a deep understanding of industry trends, client needs, and emerging technologies to inform project strategies and solutions.
  • Create and espouse thought leadership that shows your understanding of the Banking/Payments space.
  • Participate in industry events, forums, and sessions to further your understanding of the industry, either as a participant or speaker.
  • Relationship building and account management to further the client engagement.
  • Mentor and guide junior team members, fostering a culture of collaboration, excellence, and continuous learning.

Requirements and Skills

  • Bachelor’s degree (or equivalent experience) in a relevant field, such as finance, business, or computer science; advanced degree preferred.
  • 5-10 years of experience in asset management, banking, or a related field within the banking or payments industry.
  • Proven track record of successfully leading and delivering complex projects in a consulting or client-facing role.
  • Experience in the following functions: Operations, Technology, Regulatory, Risk & Compliance, and/or Accounting & Finance.
  • Strong understanding of banking or payments products, processes, and regulations.
  • Excellent communication and presentation skills, with the ability to effectively engage with clients at all levels.
  • Experience pitching and presenting to senior executives, value-based selling, and value articulation.
  • Critical thinking and process design.
  • Collaborative mindset and ability to work effectively with cross-functional teams.
  • Proficiency in project management methodologies, such as Agile and Waterfall.
  • Willingness to travel to client sites as needed.

What We Offer

  • $500 dedicated self-development budget
  • Fintech Expertise: Access to expertise in machine learning, data science, big data, and AI, providing opportunities for continuous learning and exposure to cutting-edge technologies.
  • Technology exams/Certifications covered by the company
  • World-class workspace for unleashing creativity
  • Lunch is provided when working from the office
  • Fresh fruits and snacks in the office
  • Diverse client portfolio
  • Cutting-edge high-tech stack
  • Monthly on-site gatherings
  • Annual festivities: Participate in team-building activities, family BBQs, and end-of-year celebrations
  • Participation in Sporting Challenges and Marathons
  • Voluntary social events

We believe that diversity of experience and background contributes to more robust ideas and a stronger team. All qualified applicants will receive consideration for employment without regard to religion, race, sex, sexual orientation, gender identity, national origin, or disability.

The Company
HQ: Miami, Florida
360 Employees
On-site Workplace
Year Founded: 2015

What We Do

At Blankfactor, we are dedicated to engineering impact. We are passionate about creating value by building best-in-class tech solutions for companies looking to transform, innovate, and scale. In every project, we aim to deliver work that moves the needle and drives measurable outcomes for our partners and clients. Our full-stack development, data engineering, digital product, and enterprise AI solutions cater to a range of industries, including payments, banking, capital markets, and life sciences.

We are headquartered in Miami, Florida, have offices in Bulgaria and Colombia, and are rapidly expanding our global footprint. Our culture of engineering excellence, technical expertise, and care for both our clients and our talented workforce has made us one of the fastest-growing companies in America.

We work with the greatest talent based in Colombia, Bulgaria, Costa Rica, and around the world to deliver innovative products.

We only hire the best and brightest. If you have talent and ambition, join us and be part of an environment that fosters innovation, collaboration, and growth!

Follow us:
Twitter: @_Blankfactor
Instagram: @blank.factor
Facebook: Blankfactor

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