Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology – cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.
With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients.
The role:
The Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for one of our most strategic Hi-tech clients.
In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership with the clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence.
The Partner will act as a “trusted advisor” to his/her client and have a mix of strategic business and technology experience. With Brillio’s strong presence in the Hi-tech space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.
Responsibilities
- Establishing and managing client relationship at all levels
- Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture
- Positioning Brillio as a Strategic IT partner and identify new avenues for Brillio to partner, implement and deliver within the account.
- Managing the account P&L & high-level delivery responsibility
- Mapping Brillio’ s capabilities and solutions to client’s requirements
- Build newer relationships with one of the marquee Fortune 1000 customers.
Responsibilities:
Qualifications
- Proven track record of delivering growth with large Hi-tech clients (10M-15M+) and driving strategic partnerships.
- Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example.
- Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics or Digital technologies for customer insights
- Senior executive presence and credibility – possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change.
- Excellent communication and facilitation skills
- Exceptional client management skills and business development & delivery experience
- Experience in a global service delivery model.
Qualifications:
Skills Required
- Proven track record of delivering growth with large Hi‑tech clients (10M-15M+) and driving strategic partnerships.
- Farmer/mining approach; street smart, optimistic, brings innovative solutions and leads by example.
- Working knowledge of Product Engineering, Cloud, Analytics or Digital technologies for customer insights.
- Senior executive presence and credibility; engages senior executives on business change.
- Excellent communication and facilitation skills.
- Exceptional client management skills and business development and delivery experience.
- Experience in a global service delivery model.
Brillio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brillio and has not been reviewed or approved by Brillio.
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Healthcare Strength — Healthcare is considered comprehensive, including medical coverage for employees and dependents alongside life, disability, and accidental death protections. Feedback suggests these protections are a core strength of the package.
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Leave & Time Off Breadth — Time-off options include paid leave and parental leave, with flexible or ‘flexible PTO’ approaches cited in some contexts. Feedback suggests this breadth helps support work-life balance when team norms permit usage.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings span counseling, financial-management sessions, fitness programs, and travel insurance, plus region-specific extras like discounted IT hardware and work-from-home essentials. Feedback suggests these add-ons enhance perceived value beyond core insurance.
Brillio Insights
What We Do
Brillio is the leader in global digital business transformation, applying technology with a human touch. We help businesses define internal and external transformation objectives, and translate those objectives into actionable market strategies using proprietary technologies. With 2600+ experts and 13 offices worldwide, Brillio is the ideal partner for enterprises that want to quickly increase their core business productivity, and achieve a competitive edge, with the latest digital solutions.
