Client Partner - Fintech

Posted 7 Hours Ago
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Scottsdale, AZ, USA
In-Office
Senior level
Agency • Marketing Tech • Consulting
The Role
Own strategic fintech client relationships from onboarding through retention and growth. Drive upsell, cross-sell, and service expansion; lead quarterly business reviews, roadmap planning, and executive reporting; and collaborate with media buying, creative, and analytics teams to deliver client results. The role requires client success or account management experience in marketing agencies or growth-stage companies, strong performance marketing knowledge, account-growth success, executive communication skills, and comfort in fast-paced, data-driven environments.
Summary Generated by Built In

About Arora Media

Arora Media is an Award Winning Growth Consulting Firm founded 6 years ago, supporting leading CPG, SaaS, DTC, and commerce products to disrupt the future of commerce. We deliver our services through 3 divisions. Performance, Operation, and Activations. Performance builds the company through strategic paid, organic, and strategic efforts. Operations set up the companies internal systems to withstand the scale coming from Performance. Activations builds a connection with their consumer beyond the digital space. Events, Pop-Ups, Student Ambassadors, and more.

You will enjoy this role if you thrive in a fast-paced consulting environment and appreciate the variety that comes with business development, solutioning, client engagement, delivery excellence enablement, operations and financial management, and team and people leadership all in one role.

We aren't like other companies you have worked for. We are built on culture, giving 110% to everything we do in and outside of the workplace. We like to promote within, build skills from ground up, and keep moving forward regardless of our circumstances.

we believe in hiring people not skills.

Client Partner Objectives

- Own strategic client relationships end-to-end, from onboarding through retention and growth, across Arora Media's fintech portfolio

- Drive account growth through upsell, cross-sell, and expansion of services

- Lead quarterly business reviews, roadmap planning, and executive-level reporting

- Partner cross-functionally with media buying, creative, and analytics teams to deliver exceptional results

What You'll Bring

- 5+ years in client success, account management, or partnerships at a marketing agency or growth-stage company

- Deep understanding of performance marketing channels (paid social, paid search, programmatic, etc.)

- Proven track record of growing accounts and driving retention

- Strong executive presence and communication skills

- Experience working with fintech brands preferred

- Comfortable working in a fast-paced, data-driven environment

Arora Media is a fiercely human business and consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 6 offices in 5 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

EEO and Accommodations

Arora Media is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Arora Media will also consider qualified applications with criminal histories, consistent with legal requirements. Arora Media welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact [email protected] if you require accommodations during the interview process.

Skills Required

  • 5+ years of experience in client success, account management, or partnerships at a marketing agency or growth-stage company
  • Deep understanding of performance marketing channels, including paid social, paid search, and programmatic advertising
  • Proven track record of growing accounts and driving retention
  • Strong executive presence and communication skills
  • Experience working with fintech brands
  • Comfort working in a fast-paced, data-driven environment
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The Company
72 Employees
Year Founded: 2020

What We Do

Arora Media is an innovation and growth consulting firm that helps organizations drive growth, redefine customer experiences, and improve operational excellence. It combines senior leadership with AI agents, data-driven campaigns, and technology-enabled execution. Its three divisions—Performance, Operations, and Activations—support paid and organic growth, internal systems for scaling, and consumer engagement beyond digital channels. The company serves brands in CPG, SaaS, direct-to-consumer, and commerce.

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