Key Responsibilities
1. Client Interaction & Communication
- Support account managers in client meetings, CXO discussions, and presentations
- Understand customer business goals, digital transformation initiatives, and roadmap requirements
- Build confidence in articulating ideas clearly and professionally
- Learn to understand client problems and business contexts
2. Research & Opportunity Identification
- Conduct market research, account research, and competitor analysis
- Identify potential areas of opportunity within accounts
- Support in building account plans and opportunity pipelines
3. Proposal & Pre-Sales Support
- Assist in preparing proposals, client presentations, and solution documents
- Work with internal teams to gather inputs for client pitches
- Learn how to connect business needs with technical solutions and evolve to advising customers on technology strategy, architecture, and best practices
- Recommend innovative solutions leveraging Cloud, AI, Automation, Integration, Analytics, and Data platforms
- Participate in Event & Webinar Campaigns and ensure closure with needed follow-ups
- Account Specific Newsletter Campaigns and Follow-ups
4. Cross-Functional Collaboration
- Work closely with sales, delivery, and solution teams including Finance, HR etc.
- Participate in internal discussions on estimations, pricing, and approach
- Gain exposure to end-to-end deal lifecycle evolving in managing deals independently later
5. Learning Commercial & Negotiation Basics
- Shadow account managers in commercial discussions
- Understand pricing models, contracts, and negotiation strategies
- Develop business and financial acumen over time
Experience We Are Looking For
- 4–8 years of experience in delivery, sales, consulting, customer success, or client engagement roles.
- Proven exposure to digital transformation, cloud adoption, and modernization initiatives.
- Strong ownership mindset with a demonstrated ability to take initiative, drive outcomes, and ensure accountability.
- Excellent analytical and problem-solving skills, with the ability to deconstruct complex business challenges into actionable recommendations.
- Strong stakeholder management, influencing, and negotiation skills, with the ability to build trusted client relationships.
- Comfortable working with data, business insights, and value-driven business cases to support decision-making.
- Ability to adapt in fast-paced environments, effectively prioritize tasks, and develop execution plans to achieve growth and performance KPIs.
- Demonstrated learning agility and passion for adopting emerging technologies while understanding evolving customer landscapes.
- Working knowledge of AI/ML, intelligent automation platforms, APIs, integrations, ERP systems, and enterprise technologies.
- Proficiency in CRM platforms and Microsoft Office Suite, particularly PowerPoint and Excel.
- Familiarity with SAP technology platforms and enterprise application ecosystems.
Qualification
- Strong academic background with a BTech/BE
- Master’s degree / MBA (Sales / Strategy / Operations) preferred
Skills Required
- 4-8 years of experience in delivery, sales, consulting, customer success, or client engagement roles
- Experience with digital transformation, cloud adoption, and modernization initiatives
- Strong ownership, initiative, accountability, and outcome orientation
- Analytical and problem-solving skills for converting complex business challenges into actionable recommendations
- Stakeholder management, influencing, negotiation, and client relationship-building skills
- Ability to work with data, business insights, and value-driven business cases
- Ability to prioritize tasks and develop execution plans in fast-paced environments
- Learning agility and interest in emerging technologies and customer trends
- Working knowledge of AI/ML, intelligent automation platforms, APIs, integrations, ERP systems, and enterprise technologies
- Proficiency with CRM platforms and Microsoft Office Suite, particularly PowerPoint and Excel
- Familiarity with SAP technology platforms and enterprise application ecosystems
- Bachelor of Technology or Bachelor of Engineering degree
- Master's degree or MBA in Sales, Strategy, or Operations
What We Do
Incture is a provider of digital and AI solutions and products for SAP customers. Founded in 2006, it delivers solutions on SAP Business Technology Platform and hyperscale platforms, including application development, automation, data analytics, integration, and SAP core services. Its Cherrywork suite provides packaged, AI-powered digital applications and hyper-automation, helping enterprises modernize operations, improve efficiency, and achieve measurable business outcomes across global markets.








