Client Operations Specialist

Posted 7 Days Ago
Be an Early Applicant
Costa Rica
1-3 Years Experience
AdTech • Marketing Tech
The Role
The Client Operations Specialist supports DV's Commercial teams by managing operational activities related to campaign activation, reporting, optimization, and reconciliation. Responsibilities include ensuring timely completion of tasks, quality assurance of services, data auditing, and participation in improvement initiatives.
Summary Generated by Built In

Who we are

Doubleverify is the industry’s leading media effectiveness platform that leverages AI to drive superior outcomes for global brands. By creating more effective, transparent ad transactions, DV strengthens the digital advertising ecosystem, ensuring a fair value exchange between buyers and sellers of digital media. Hundreds of Fortune 500 advertisers employ our unbiased data and analytics to drive campaign quality and effectiveness, and to maximize return on their digital advertising investments globally. Learn more about DV and its solutions at doubleverify.com

Position Overview

The Account Support Specialist works in collaboration with the DV Commercial teams to provide operational support for a variety of job responsibilities. This person will oversee aspects of campaign activation, reporting & optimization, and end of campaign reconciliation. This position requires someone that is able to achieve completion of work against deadlines, is highly organized, and has a strong eye for detail. The ideal candidate is technically savvy with trading or ad ops background.

Job Responsibilities

  • Proactive management of operational activities by providing support to the Commercial teams at DV.
  • Completion of work within appropriate deadlines to ensure client advertising campaigns are activated efficiently & effectively, providing data and reporting support, and end of campaign reconciliations.
  • Ensuring the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues.
  • Support for operational tasks such as data auditing, compiling tracking systems, and ad hoc projects.
  • Management and/or participation in ongoing product & process improvement initiatives.
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Minimum Qualifications

  • Bachelor’s Degree or equivalent/higher level of education.
  • Fluent English language.
  • Organized with a rigorous attention to detail, drive for excellence, and a positive “can- do”approach.
  • Proven communication skills (written & verbal) Experience with Microsoft Office, specifically Excel.

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

 

The Company
Chicago, IL
721 Employees
On-site Workplace
Year Founded: 2008

What We Do

DV is powering the new standard of marketing performance, giving advertisers clarity and confidence in their digital investment. Built on best practices, DV solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery and audience quality across campaigns to drive performance. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry.

Learn more at doubleverify.com.

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