We are looking for a Client Onboarding Specialist to support our client-facing team in managing the pipeline of new institutional clients, with a particular focus on listed derivatives onboarding. Expanding our listed options and futures business is a key priority for Jane Street's client franchise, and this position will coordinate and drive new client setups across EMEA, with significant involvement in APAC.
The right candidate for this role will be an enthusiastic self-starter who is willing to get involved and enjoys working in an intense and fast-paced work environment. The primary responsibility of this position is the complete oversight of the “FIA Tech” portal process, which includes:
- Initiating and tracking the status of Give-Up Agreements (GUAs)
- Coordinating GUAs with both counterparties and clearing brokers
- Negotiating and preparing related fee schedules
Beyond these core duties, the position also involves several other key areas:
- Coordinating the derivatives onboarding of institutional clients
- Navigating across large teams and stakeholders
- Preparing reports and routine correspondence with exceptional attention to detail and accuracy
- Fielding inquiries to appropriate team members, following up on emerging issues and ensuring timely responses to urgent issues/activities as they arise
- Helping manage the stack of client trading connections setups
- Maintaining the highest levels of internal and external confidentiality
- Have a bachelor’s degree and operational support experience, preferably at a financial services firm
- Proactive and self-motivated with strong organisational, interpersonal and communication skills
- Able to handle competing priorities and to work effectively in a challenging, fast-paced environment
- Discreet, trustworthy and mature
- Positive and professional in attitude and presence
- A responsible self-starter with extreme attention to detail
- A reliable, courteous and flexible team player
- Familiar with CRM software
- Familiar with Jira or other project management software
- Fluent in English
If you're a recruiting agency and want to partner with us, please reach out to [email protected].
Top Skills
What We Do
Jane Street works differently. As a liquidity provider and market maker, we trade on more than 200 trading venues across 45 countries and help form the backbone of global markets. Our approach is rooted in technology and rigorous quantitative analysis, but our success is driven by our people. Our bright, beautiful offices in the heart of New York, London, Hong Kong, and Amsterdam are open and buzzing with conversation. We come from many backgrounds and encourage travel between offices to share perspectives. Some of our best ideas come from bumping into a visiting colleague at the office coffee bar. Markets move fast. Staying competitive as we’ve grown has required constant invention—of new trading strategies, technology, and processes. We’ve found this is easier when you hire humble, kind people. They tend to help each other, and prioritize teamwork over titles. We invest heavily in teaching and training. There’s a library and a classroom in every office, because deepening your understanding of something is considered real work. Guest lectures, classes, and conferences round out the intellectual exchanges that happen every day. People grow into long careers at Jane Street because there are always new and interesting problems to solve, systems to build, and theories to test. More than twenty years after our founding, it still feels like we’re just getting started.
