Are you a detail-oriented professional with a passion for delivering exceptional client experiences? Do you thrive in fast-paced environments where precision, communication, and collaboration are key? We’re looking for a Client Onboarding & Investment Support Associate to join our dynamic team and play a pivotal role in enabling client investment into our offshore mutual funds.
This is a great opportunity to join our fast-growing business within our CLM department working with some of the world’s leading financial institutions. The preferred candidate will demonstrate an entrepreneurial spirit with a ‘hands on’ pragmatic and flexible approach as we develop this fast-growing business area.
To learn more about our CLM department click here Client Lifecycle Management (deltacapita.com)
About the Role
As a strategic partner to our Sales team, you’ll be the first point of contact for new clients—guiding them through the onboarding process and ensuring a seamless, compliant, and positive investment experience. You’ll work closely with Compliance, Legal, and AML teams to coordinate onboarding activities and uphold the highest standards of service and regulatory integrity.
Key Responsibilities
Act as the primary liaison for clients during onboarding, addressing queries and ensuring clarity on fund structures and regulatory requirements.
Manage the end-to-end onboarding process, coordinating across internal teams to meet deadlines and exceed expectations.
Maintain strong internal controls and ensure compliance with all relevant regulations.
Collaborate with AML/KYC teams to ensure timely and thorough due diligence.
Identify and implement process improvements to enhance efficiency and client satisfaction.
Communicate clearly and confidently with stakeholders at all levels.
Take ownership of tasks and projects, managing competing priorities with a proactive mindset.
What We’re Looking For
Experience or good understanding of Client Onboarding / AML / KYC within banking or financial services.
Ability to obtain, review and manage KYC documentation in line with internal and regulatory requirements.
Experience working with Front Office, clients, and internal stakeholders throughout the onboarding process.
Understanding of client identification, verification, and screening.
Knowledge of Fenergo and World-Check One would be beneficial.
Good understanding of the banking industry and client lifecycle.
Strong organisation, communication, and analytical skills.
Confident working with data and systems, with good general computer literacy.
Collaborative, client-focused and able to problem solve and support process improvements.
How We Work:
Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.
This is a fixed-term contract full-time position located in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for the UK is mandatory.
Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require. However, some of our clients have now moved up to 4 days and even 5 days in the office and we require candidates to be flexible to meet our client demands.
Who We Are:
Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services.
Our 3 offerings are:
Managed Services
Consulting & Solutions
Technology
To know more about Delta Capita and our culture click here: Working at DC - Delta Capita
Skills Required
- Experience in client onboarding, investment operations, or financial services support
- Understanding of AML/KYC processes and regulatory frameworks
- Excellent communication and interpersonal skills
- Strong attention to detail and commitment to quality
- Ability to work under pressure and manage multiple priorities
- Collaborative, solutions-focused approach
- EU or German regulatory experience
- Valid UK working permit
- Flexibility to work in the office three to five days per week based on client requirements
Delta Capita Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Capita and has not been reviewed or approved by Delta Capita.
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Healthcare Strength — Healthcare is described as a strong part of the package, with private medical coverage and, in some regions, options like dental or cashback. Feedback suggests these offerings are positioned as a core benefit in the UK and Benelux.
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Parental & Family Support — Parental policies are highlighted as enhanced, covering maternity, paternity, adoption, and shared parental leave. Graduate and regional materials also reference supportive family benefits as part of standard offerings.
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Leave & Time Off Breadth — Leave is presented as broader than basic statutory levels, with enhanced annual leave and, in some regions, additional allowances or sabbatical options. Some locations note extra time off for life events and flexible working arrangements.
Delta Capita Insights
What We Do
Delta Capita is a leading global Capital Markets consulting, managed services, and technology provider specializing in delivering solutions to financial services organisations. Its mission is to reinvent the financial services value chain by providing a Business Operating Platform-as-a-Service and mutualised managed services, helping clients reduce costs and improve process and technology by transitioning from proprietary models to mutualised services.
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