Client Manager

Posted 3 Days Ago
Be an Early Applicant
Naperville, IL, USA
In-Office
75K-85K Annually
Mid level
Healthtech • Information Technology • Professional Services • Pharmaceutical
The Role
Drive revenue expansion within an existing client portfolio by identifying upsell/cross-sell opportunities, building stakeholder relationships, conducting needs assessments, presenting tailored solutions, negotiating renewals/upgrades, and collaborating with product, marketing, and customer success teams to meet growth metrics.
Summary Generated by Built In

Company Overview 
 
Join the leader transforming healthcare waste management across America. 

MedPro Disposal & MP1 Solution is the nation's largest privately-held medical waste management company, serving 35,000+ providers across 48 states in a $2+ billion market. Since 2009, we've been the trusted partner helping healthcare facilities save up to 30% on waste management costs while maintaining 99% on-time service. 

What we do: We lead with comprehensive medical waste disposal solutions, plus pharmaceutical waste management, secure document destruction, and compliance training services—all powered by innovative technology and a client-first approach. 

Why it matters: We handle the critical but complex challenge of medical waste management so healthcare providers can focus on what they do best: delivering exceptional patient care. 

Our impact: From physician practices to hospitals, dental offices to long-term care facilities, we're trusted advisors and strategic partners—not just vendors. We combine proven expertise with environmental responsibility and comprehensive protection to solve complex operational challenges. 

Ready to grow with us?

Join a fast-scaling, mission-driven company where we Do The Right Thing, roll up our sleeves with a "figure it out" attitude, and win as a team. We're building something meaningful—making healthcare safer, more compliant, and more efficient—one client at a time. 

Position Overview:

We are seeking a dynamic Client Manager to drive revenue expansion within our existing client base. This role focuses on identifying and executing upsell opportunities, strengthening client relationships, and maximizing customer lifetime value through strategic account growth initiatives.

Key Responsibilities:

  • Analyze existing customer accounts to identify upsell and cross-sell opportunities
  • Develop and execute targeted growth strategies for assigned client portfolio
  • Build and maintain strong relationships with key stakeholders at client organizations
  • Conduct needs assessments to understand evolving customer requirements and business objectives
  • Present tailored solutions and proposals to expand service offerings within existing accounts
  • Collaborate with customer success and account management teams to ensure seamless client experience
  • Track and report on growth metrics, pipeline development, and revenue expansion goals
  • Negotiate contract renewals and upgrades to maximize account value
  • Stay informed about industry trends and competitive landscape to identify new growth opportunities
  • Work closely with product and marketing teams to align growth strategies with company offerings

Required Qualifications:

  • 3-5 years of B2B sales experience, preferably in account management or customer growth roles
  • Proven track record of meeting or exceeding revenue targets through existing account expansion
  • Strong analytical skills with ability to identify growth opportunities in customer data
  • Excellent communication and presentation skills
  • Experience with CRM systems and sales analytics tools
  • Bachelor's degree in Business, Marketing, or related field preferred

Compensation and Benefits:

  • Earning Potential: OTE of $75K–$85K+ with uncapped commissions
  • Career Growth: Clear advancement pathways, mentorship, and ongoing training
  • Health & Wellness: Comprehensive medical, dental, and vision insurance for you and your family
  • Work-Life Balance: Generous PTO, paid holidays, and a collaborative, high-energy culture
  • Meaningful Impact: Help healthcare providers improve compliance and focus on patient care

Application Process:

Shortlisted candidates will be required to complete a brief sales skills assessment before the initial interview.

Equal Employment Opportunity Statement

MedPro Disposal & MP1 Solution is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals regardless of race, religion, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.

Skills Required

  • 3-5 years of B2B sales experience, preferably in account management or customer growth roles
  • Proven track record of meeting or exceeding revenue targets through existing account expansion
  • Strong analytical skills with ability to identify growth opportunities in customer data
  • Excellent communication and presentation skills
  • Experience with CRM systems and sales analytics tools
  • Bachelor's degree in Business, Marketing, or related field
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
10 Employees
Year Founded: 2019

What We Do

MP1 Solution is a fast-growing provider of comprehensive business and compliance services for the healthcare industry nationwide. The company offers integrated solutions including medical and hazardous waste management, pharmaceutical disposal, secure document shredding, and managed IT services. They specialize in helping healthcare practices maintain compliance with HIPAA and OSHA regulations through training, software, and expert support, ensuring operational efficiency and peace of mind.

Similar Jobs

Cox Enterprises Logo Cox Enterprises

Sr Manager, Client Service Quality - Cox Fleet

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
102K-169K Annually

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Client Service Manager II

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Hybrid
Chicago, IL, USA
40000 Employees
99K-167K Annually

Navan Logo Navan

Senior Manager, Client Experience (Pre-Sales Solutions & Scoping)

Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Easy Apply
Remote or Hybrid
USA
3300 Employees

Samsara Logo Samsara

Senior Program Manager

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
United States
4000 Employees
102K-137K Annually

Similar Companies Hiring

Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account