Join us as a Client Management Assistant
Drive client success in the fast-evolving energy sector
Are you passionate about helping clients succeed and ensuring every detail is covered? We're looking for a Client Management Assistant (known internally as Client Executive for our mid-market clients) to join our growing team and play a key role in building strong relationships with our energy sector clients.
What you’ll be doing
As a vital member of our team, you’ll work alongside a Client Manager supporting a portfolio of mid-market clients, making sure their experience is seamless and solutions-focused.
You’ll be:
Acting as the first point of contact for your clients, ensuring prompt and professional communication
Supporting delivery teams to ensure services are aligned to client needs and expectations
Coordinating and managing data, documents, and deadlines to keep projects on track
Prioritising effectively and staying organised in a fast-paced environment where client needs can change quickly
Helping identify opportunities to improve service and drive additional value
Collaborating cross-functionally with commercial and technical teams
Handling queries and resolving issues, always with a client-first mindset
This role is perfect for someone who enjoys variety, responsibility, and the satisfaction of making things run smoothly.
What you bring
Experience in a client-facing, support, or coordination role (e.g. customer service, administration, client support, project admin, or account handling), ideally within the energy sector or a similar industry
Strong communication and relationship-building skills
Solid organisational skills and attention to detail, with the ability to juggle competing priorities
A proactive, problem-solving mindset with a can-do attitude
Confidence using Microsoft Office and the ability to pick up new systems quickly
Comfortable participating in client meetings and keeping internal systems up to date
A confident, highly organised approach and the ability to work both independently and collaboratively
A team-focused attitude and the ability to spot opportunities to add value or support client growth
Why join us?
We’re a consultancy with a conscience – supporting our clients to make better, more sustainable energy decisions as part of the global transition to Net Zero.
Join a trusted, international team that’s recognised as a ‘Very Good’ place to work by Best Companies.
You’ll enjoy hybrid working with two days a week in our Leicester HQ, along with a clear learning and development pathway, wellbeing support, and opportunities for internal progression. All within a collaborative, close-knit team that’s passionate about what we do, and how we do it.
The details
Location: Hybrid – 2 days/week in our Leicester office
Contract: Permanent, full-time
Salary: £26,200
Think this sounds like a great fit?
We’d love to hear from you. Apply now and take the next step in a role where your work genuinely makes a difference – every single day.
Committed to Inclusion and Diversity
The Consultus International Group is committed to fostering an inclusive workplace where individuals from all backgrounds are valued. We encourage suitable applications from a diverse array of talent. For more information about our Disability Confident Commitment, please visit www.consultus.com/careers. Unfortunately, because we are unable to offer VISA sponsorship for this position, all applicants must be eligible to work in the UK.
We may close applications early if we receive a high volume of interest.
#LI-Hybrid
Skills Required
- Experience in a client-facing, support, or coordination role
- Strong communication and relationship-building skills
- Solid organisational skills and attention to detail
- Confidence using Microsoft Office
- Ability to work both independently and collaboratively
What We Do
Recognised as the Consultancy of the Year in 2021 by Energy Live News, Consultus delivers world-class consulting, buying and management services for Business Energy and Business Water in national utility markets and cross-border. Net Zero and Sustainability are our core business. A global consulting partner driven by the experience and innovation of our people, we help organisations and supply chains to plan, prioritise and achieve their carbon neutral goals, so they can use less energy, reduce costs, better manage risk, and increase their energy resilience and security. With an open and transparent business style (we won Most Trusted Consultancy at The Energy Live Consultancy Awards 2020 and 2019), our holistic approach extends from advice, negotiation and procurement to market intelligence, compliance and ongoing management. We deliver measurable gains for clients in all industry sectors, commercial and public: for large or small single-site enterprises, for multi-site operations and cross-border businesses in any international location – in deregulated, regulated and emerging markets and for any combination. Our people live our values and aim to communicate them to clients through every interaction, with key contact points including Consultants, Sales Support, Mobilisation and Account Management. Client relationships are underpinned by a single point of contact and accountability for all dealings. Our services also cover Building Services Design Consultancy, Utility Infrastructure Coordination, and Sustainability Accreditations & Compliance. Contact us at [email protected] for more information. #netzero #energy #utilities #energysavings #evcharging #buildingdesign
