The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Overview
The candidate will be responsible for becoming an efficient team member in delivering Business As Usual (BAU) activities within the Client Onboarding team whilst supporting the Client Lifecycle Team Lead in a fast paced Financial Services environment. Graduate level role, where sufficient training will be provided to support the joiner in learning key skills in the Financial Services Sector.
Role Responsibilities
- Will become responsible for the effective delivery of allocated client lifecycle processes, ensuring that activities are executed to defined service levels and on a timely basis, meeting the requirements of the business
- Complete onboarding cases for low, medium and high risk clients across all businesses at TP ICAP, undertaking and thoroughly completing all necessary KYC/AML and due diligence checks
- Monitoring of negative media alerts and where appropriate, investigation and escalation to compliance
- Utilise screening tools to complete efficient client screening related to BAU cases
- Responsible for assisting with group mailbox management, responding to queries and the allocation of e-mails within the team
- Build key relationships with internal Operations stakeholders as well as Front Office Brokers
- Liaise with the Anti Financial Crime in London on cases that are escalated on AML/KYC risks
People Responsibilities
- Collaborating with team members to provide an efficient BAU service to clients and driving the reduction of client onboarding times in EMEA
- Provide feedback on suggestions for process enhancements to senior management
- Drive a positive culture within the team by supporting all team members in their daily tasks
Experience / Competences
Essential
- Demonstrates excellent attention to detail, possesses high organisation skills & a proactive approach
- Demonstrates strong analytical ability and problem solving skills
- Demonstrates the ability to work effectively in a high pressure environment
- Highly effective written & oral communication skills; adapts communication style to suit audience
- Shows evidence of being comfortable working in fast paced or pressured environments
- Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook)
Desired
- Knowledge of financial markets
- Previous experience in a similar organization
- Passion in achieving results and goals
Band & Level – Professional, 4
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
Philippines - Ecoprime Building - Taguig CitySkills Required
- Excellent attention to detail, high organisation skills, and proactive approach
- Strong analytical ability and problem solving skills
- Ability to work effectively in high pressure environments
- Highly effective written and oral communication skills; adaptable style
- Comfortable working in fast paced or pressured environments
- Skilled in Microsoft Word, Excel, PowerPoint, Outlook
- Knowledge of financial markets
- Previous experience in a similar organization
- Passion for achieving results and goals
What We Do
ICAP, part of TP ICAP group, is a leading markets operator and provider of execution and information services. Efficient financial markets are vital to global and national economies. As a leading markets operator ICAP provides a wide variety of electronic execution and information services for wholesale market participants. ICAP facilitates the flow of capital and investment through the financial system and supports government and corporate borrowing.
